Month: December 2019

Don’t Be Left in the Dark – Safely Survive a Power Outage

Posted on by Kayla Bachelder

by Kayla Bachelder, Concierge Agent, Noyes Hall & Allen Insurance

Ahh, a stormy night at home. Nowhere to be. You’re on the couch with a nice cup of tea, wrapped in your favorite blanket, about to watch your favorite movie.

What’s that? Did the lights flick—oh no!  Power outage!

Silence. The dog growls in the sudden darkness. The cat springs from his favorite spot on the back of the couch, causing you to spill your hot tea everywhere. Complete chaos! How long will the power be out? What will go wrong before the lights come back on?

The Ultimate Defense: Generators

If you have an automatic generator, nothing changes. Critical heating and cooling systems and lights stay on. You continue to sip your tea, pet your cat and watch your favorite movie (some insurers offer a homeowners discount for automatic generators – ask your agent).

If you have a portable generator, it takes a few minutes to hook it up. Then you can power your most important appliances and lights. You may now carry on with your night.

Tips for portable generator owners:

  • Save instructions for properly setting up your generator. Don’t rely on your memory to do it safely.
  • Protect yourself from carbon monoxide. Never use a portable generator indoors. Keep portable generators away from windows.

For the Rest of Us

Be Prepared Before the Power Goes Out

Power outages can be unpredictable, and you never know how long your power may be out. Always be prepared.

  • Prune trees back from your house.  Even healthy tree limbs can succumb to wind or ice storms. Reduce the risk of damage or loss of electricity. Remove limbs that overhang your home, fences or driveway. 
  • Keep your chimney clean.  People who rarely use their fireplaces or wood stoves often postpone chimney cleaning. During ice storms, we’ve seen house fires caused by dirty chimneys. 
  • Always have plenty of fuel for your generator and any outdoor cooking appliances.
  • If you have an electric sump pump, consider installing a gravity activated backup.
  • Create an emergency blackout kit. Store it somewhere accessible. It won’t be helpful in the back of a closet, or out in the shed.

Emergency Blackout Kit Essentials:

  1. Basic first-aid supplies
  2. Flashlights (avoid using candles)
  3. Drinking water
  4. Extra batteries
  5. Emergency numbers & contacts (incase your cell battery dies)
  6. Backup supplies for your children and pets: diapers, food, etc.?
  7. Canned food is always good to keep on hand in case you can’t get to a store.

Preparing for a Regional Emergency

After a big storm or other regional emergency, power may be out for several days. Are you prepared?

When a Big Storm is Forecast

  • Freeze containers of water to help keep refrigerated food cold.
  • If your water comes from a well, fill your bathtub with water. This will allow you to flush toilets, etc.
  • If you rely on an electric sump pump to keep your basement dry, lift items off the floor.

When the Power Goes Out

  • Leave the refrigerator and freezer closed. A Full freezer will hold food safely for up to 48 hours. A refrigerator will keep food cold up to 4 hours. After that, in cold weather, store food outdoors, in coolers.
  • Turn off electric appliances that were on at the time. This can help avoid a power surge when the electricity comes back on.
  • In winter, open kitchen cabinets to allow the warmer air in the house to reach your water pipes. Pipes are often against cold outside walls. Those walls are even colder when the house has no heat or hot water running through the pipes.
  • If you don’t have a fireplace or wood stove, go elsewhere if the temperature drops too low. NEVER use a gas cook stove or oven to heat your home.
  • Use gas or charcoal grills or camping stoves outside – never indoors.
  • When driving, treat an inoperable traffic light like a four way stop.

When the Power Comes Back On

Check cooking equipment and other appliances to make sure they’re off.

Unsure if your food is still good? Toss it! Better to be safe than sorry. Make a list of the items you discard. Some homeowners insurance policies cover spoilage of refrigerated food. Contact your insurance agent to see if your policy does.

Answers to Your Insurance Questions

Do you live in Southern Maine? Have questions about insurance for frozen pipes or food spoilage? Concerned about water backing up into your basement? Call a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. We’re independent and committed to you.

We offer a choice of Maine’s preferred home, condo and renters insurance companies. We can help you find the best insurance value and answer your questions.

Does Commercial Insurance Cover Portable Business Equipment?

Posted on by admin

Commercial insurance protects a company or business owner from losses to buildings or equipment necessary for the operations. However, many Maine businesses rely on portable equipment to operate. So, does commercial coverage offer protection for essential portable equipment when it’s off the premises?

Coverage for Portable Equipment

Commercial insurance covers equipment, inventory and supplies located on the premises of the covered location. However, this may not extend to things that leave the premises. If you bring property to job sites or customer locations, portable equipment insurance may be necessary to prevent gaps and losses.

Portable equipment coverage is sometimes called an Inland Marine Floater. This coverage will protect electronic equipment and other contractor related items required to perform daily work-related tasks. Before selecting additional insurance, speak with an agent about current and future needs, and find out what options are currently available to get a complete layer of protection.

Protect Your Equipment on Job Sites

Considering a purchase of portable equipment for your business? Talk to an agent from an insurance company who can outline what steps are necessary to get comprehensive coverage. Although some protection may be offered by standard commercial insurance, navigating portable insurance coverage may be necessary.

If your business is located in Southern Maine,  contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541. We offer straightforward solutions from some of Maine’s top business insurance companies. That allows you to choose insurance that matches your business needs and provide you with peace of mind.

Getting the right combination of insurance to cover a business can be tricky. Don’t risk gaps and issues that could spell disaster. Consult with an agent from Noyes Hall & Allen Insurance to get the coverage necessary to protect a business in Portland, ME and throughout the state.

What Happens When a Vehicle is Totaled in Maine?

Posted on by Bob O'Brien

When a crash or disaster seriously damages your vehicle, it’s stressful and confusing. If the damage is bad enough, an insurance company might declare your vehicle a total loss. Fortunately, it doesn’t happen often to most of us. What does it really mean when your vehicle is totaled?

What Does it Mean When a Vehicle is Totaled?

A vehicle is a total loss when the cost to repair it exceeds a percentage of its value. The calculation method and ratio vary state to state. Some states use a flat percentage of the vehicle’s value as a threshold. Other states add the salvage or scrap value of the vehicle. That’s called the formula method. In general, it’s easier to total a vehicle using the formula method. That’s because the salvage value is added to the value of the vehicle before calculating the percentage.

Maine uses the formula method. Maine law considers a vehicle a total loss if the damage plus the scrap value exceeds 75% of the value.

For example:

Vehicle’s pre-loss Value Repair Cost Salvage Value Repair + SalvageTotaled?
$5280$3150$500$3650NO
$5280$3650$750$4400YES

My Car’s Worth More than the Repair Estimate. Why is it Totaled?

When an insurance company totals your car instead of paying the repair cost, they sell the salvage. The scrap value is considered part of the value of your vehicle. If it’s cheaper for the insurance company to pay you the value of your car and recover the salvage, they will. If it’s cheaper for them to repair your vehicle, they will do that.

In Maine, if the cost to repair plus the scrap value exceeds 75% of your vehicle’s value, the insurance company can total it.

Why 75%? Insurance companies know there’s often hidden damage after a serious loss. When the repair shop removes outer damaged parts, more damage is revealed. That increases the repair cost from their original estimate. So, insurance companies use 75% to provide a safety factor. That way, they’re not paying more to fix your vehicle than it’s worth.

Why Nicer Cars Are Easier to Total

High end cars cost more to fix. Their salvage value is also higher. So, the nicer your vehicle, the easier it is to reach the 75% threshold. A newer vehicle with a lot of cosmetic damage (e.g. hail) may have no mechanical issue and still be totaled. That’s because many expensive mechanical parts are still good, increasing the scrap value.

What Happens When My Vehicle is Totaled in Maine?

If your Maine vehicle is totaled, you essentially sell it to the insurance company. They pay you the pre-damage fair market value of the vehicle. You sign the title over to the insurance company. They keep the salvage value after selling it. Usually, it’s sold at auction.

Can You Keep Your Vehicle in Maine After It’s Totaled?

You can buy your unrepaired vehicle back from the insurance company for its salvage value. You still sell the vehicle to the insurance company by signing over the title. They pay you the pre-damage value of your vehicle, minus the salvage value. They sell you a Maine salvaged title for the salvage value.

Can I Drive a Vehicle With a Maine Salvaged Title?

No. Once there’s a salvage title, all of the work on the repair estimate MUST be done before you can drive the vehicle. You and the repair garage must complete and submit Form MVT-103 to Maine Bureau of Motor Vehicles.

When the State of Maine approves your vehicle repairs, it issues a rebuilt title. A rebuilt titled vehicle is worth less than one with a regular title.

Many insurance companies will not offer comprehensive or collision coverage for a vehicle with a rebuilt title. That’s because it can be difficult to assess the fair value of the vehicle.

The Insurance Company Wants to Total My Vehicle. Do I Have to Accept That?

You have the right to get your own repair estimate and choose your own body shop. Can you find one that will repair your vehicle for less than the threshold? Your insurance company might agree and pay the repair cost. Remember: in Maine, the 75% threshold includes the scrap value of your vehicle.

Once an insurance company totals your vehicle, you have a salvage title. You must repair the vehicle to drive it.

What if the damage is mostly cosmetic, and the car drives fine? You have the option to withdraw your claim and avoid a salvage title.

An Example of Withdrawing a Claim

Assume that a hailstorm pounds your vehicle. Dozens of dents on the hood, roof and trunk; a broken windshield. But the vehicle drives fine, and the dents don’t bother you. You could withdraw your insurance claim and pay to repair your windshield “out of pocket”. Although your vehicle may not look great, you might be able to drive it for many more years.

What if you withdraw your claim and don’t repair the body damage? Your insurance company will probably remove comprehensive and collision coverage. That’s because they wouldn’t pay for future damage; they already consider it totaled. Makes sense.

If you switch insurance companies, it’s important to declare the prior damage to them. The new insurance company will likely exclude comprehensive and collision coverage, too.

Questions About Maine Auto Insurance?

Do you live in Southern Maine and have questions about your auto insurance? Contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541. We’re independent and committed to you. We offer a choice of Maine’s preferred auto insurance companies.

Insurance Lessons I Learned When a Motorcycle Destroyed my Car

Posted on by Kayla Bachelder

by Kayla Bachelder, Concierge Agent, Noyes Hall & Allen Insurance

A couple of years ago, my mother in law gave me her 2006 Toyota Camry. Barely 6 months later, the car met its demise. Totaled by a motorcycle. The man who hit me head-on was lucky enough to walk away with his life. His bike, and my Camry: both totaled.

Even though I work in insurance every day, I learned a lot about car insurance from my auto accident .

  • Think twice before dropping collision coverage
    As your vehicle gets older, it’s tempting to drop collision coverage to save money. I figured that if the Camry was ever totaled, I would probably just get another new vehicle instead of paying the deductible to “fix” it. 

    But keeping the collision on my older vehicle was one of my best decisions. Without collision coverage, I would have waited months for the motorcycle owner’s insurance to pay the claim. I submitted the collision claim to my insurance company. Two days later, I had the money for a new car in my bank account. This allowed me to immediately go out and shop for a car with a large down payment.

  • Don’t hesitate to seek medical attention.
    The night of the accident I was filled with adrenaline. I was in hysterics. I did after all just collide with a man on a motorcycle. I couldn’t comprehend at that time that he had run into me. I thought I had run into him.

    I told the police, paramedics and firefighters that I was ok. I refused an ambulance. The next morning, I woke in severe pain. I could barely turn my head from side to side. I had to have physical therapy for weeks and was out of work for a few days due to a concussion.

    Get checked out after a motor vehicle accident. You never know what may be going on with your body!
     
  • Rental vehicle coverage is a lifesaver
    After the accident, I had no car. My husband still had to go to work. I still had to go about my regular life. Being without a car for even two days was life changing!

    Some insurance companies quote $20 a day rental coverage. Maybe they think the lower price increases the likelihood of a sale. Some even quote no rental coverage at all!  Be careful. If you drive an SUV or large truck you might only be able to afford to rent a sub-compact. That too, my friends, will be life changing.

  •  Be careful who you let drive your vehicles
    The man who hit me was not driving his own motorcycle. Yes, the accident will be on the driver’s Motor Vehicle Report. But the claim was paid out by his friend’s insurance company. You can imagine what a large accident involving injuries and two totaled vehicles did to his insurance rates.

  • We are lucky that Maine requires auto insurance
    Vehicle owners are required to show proof of insurance to register a vehicle. This means that almost all vehicles on the road are insured. Of course there are a few out there that sneak around without it.

    What would have happened if the driver didn’t have any insurance? My Maine auto insurance includes uninsured/underinsured motorist coverage. Yours does, too. This helps cover you when another driver doesn’t have insurance and causes an accident. We live very close to the New Hampshire border where they don’t need to carry insurance! Scary! If an uninsured driver hits you, your UM coverage will pay your medical expenses, lost wages, and more.  

What to Do After an Accident

Here are some things you can do to help yourself, your claim adjuster and your insurance agent. If you can’t do these, don’t worry about it. The most important thing is to stay safe and healthy.

  1. Take photos of the damage if you can. The night of my accident became a blur. I couldn’t take photos, but because the police were involved, they took many photos.
  2. Get as much information as possible at the scene. Ask for the other driver’s name, address, phone number and insurance information. If police respond, get the officer’s name and the police report number. These are all helpful for your insurance company. If you can’t get all this information, don’t stress about it. Your agent can still help.
  3. Calm down before driving away. Being in an accident, even a small fender bender can really shake up your nerves. If you need to park your car and get a ride from someone else, do it.
  4. It’s OK to get damage appraised before deciding whether to make a claim. Just don’t get it fixed first! One exception: immediately report an accident in which someone is injured. Do not delay.
  5. It is never too late to call in a claim. Did you hit a pothole that was much deeper than you thought? Did you notice the damage to the side panel a week later? That’s ok, you can still call it in. Your independent agent can help you decide whether you want to make a claim.

WARNING: did you buy your policy from a company agent (who works for only one insurer)? Or from an insurer’s web site or 800 number? When you call those companies, you’re speaking directly to the insurer. As soon as you mention an accident, they make a claim record on your policy. Even if you’re only looking for advice. Even if you decide not to make a claim, it’s on your record. That can increase the price you pay for insurance in the future – even if that insurer never pays a dime. That’s a good reason to work with an independent insurance agent.

Have Questions About Maine Auto Insurance?

Live in Southern Maine? Contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541. We’re independent and committed to you. We write policies for multiple insurance companies but represent you. That means we can give you advice that’s best for you, not the insurance company. It also means that we offer a choice of Maine’s preferred insurance companies.

Looking for Maine auto insurance quotes, but not ready to talk to an agent just yet? You can compare Maine car insurance quotes from as many as 5 insurance companies in 10 minutes on our web site.