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Prepare Your Business for Hurricane Sandy (aka Frankenstorm)

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The path of Hurricane Sandy is still uncertain. Most recent estimates indicate that the storm will make landfall south of Maine.

A Storm That Misses Still Can Cause Damage

Even if the storm hits well to our south, high winds and rain are predicted over a large area, including ours. Forecasts include a very wide wind-field and varied degrees of rain and potential flooding that will probably affect at least Southern Maine.

nhc.noaa.gov – as of 1100 10/26/12

Prepare Your Business

Better to prepare your business for the worst and never have to use it than to be completely unprepared. Peerless Insurance Company has created an excellent pre-hurricane checklist for businesses, which we have shared below.  We hope you find it helpful to prevent and mitigate costly losses and interruptions to your business.

Pre-Hurricane Checklist (.pdf, 85k)

 

We are happy to answer your questions about Maine business insurance, from workers’ compensation to business property to commercial vehicles and general liability. Contact Noyes Hall & Allen Insurance at 207-799.5541.

Protect Yourself From Carbon Monoxide This Winter

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About 20,000 Americans suffer from unintentional carbon monoxide (CO) poisoning every year, including 400 deaths. Carbon monoxide is an odorless, colorless gas that can cause sudden illness and death if you inhale it.

Know the Symptoms of Carbon Monoxide Poisoning

Common symptoms of CO poisoning include headache, dizziness, confusion, chest pain and nausea. People who are sleeping or who have been drinking alcohol can die from CO poisoning before ever having symptoms. If you suspect CO poisoning, get outside immediately and call 911.

Tips to Avoid Deadly CO Poisoning

Properly use and maintain fuel burning appliances such as your boiler, furnace, space heaters and similar heaters. Have them professionally checked. Ideally, you should do this before the start of the heating season, but it’s not too late now.

Install a quality CO alarm. Check the batteries twice  a year, along with smoke detector batteries.

NEVER use these appliances indoors or in a closed garage:  a generator, charcoal or gas grill, pressure washer or other gas or propane fueled device.

Keep vents and flues clear of debris. 

NEVER leave your car idling in a garage.

Check your vehicle’s exhaust system for leaks to help prevent CO from collecting inside your vehicle.

In Case of Power Outage

NEVER use a gas range or oven to heat a home.

Run generators outdoors only– never in an enclosed space.

Photo of generator
emergency.cdc.gov

Use flashlights for indoor light – not liquid fuel lanterns.

Use gas or charcoal grills or camping stoves outside – never indoors.

If your home gets too cold, go to a friend’s house or a community shelter.

 

Our local Maine insurance agency wants you to stay warm and safe this winter. If you have questions about whether your Maine homeowners, condo or renters insurance covers winter storm damage, contact Noyes Hall & Allen Insurance at 207-799-5541.

 

 

Does Homeowners Insurance Cover Earthquakes?

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Maine felt a 4.0 magnitude earthquake on October 16, 2012. That’s certainly big enough to feel, but not likely to cause much damage to a solid structure.

As people checked their homes, more than a few Maine residents wondered if their renters, homeowners or condo insurance policy covers earthquake. The short answer: not unless you chose to. The chances are very slim: very few Maine residents buy earthquake coverage.

Maine earthquake insurance costs vary by company, from about $75 to $150 a year for a $400,000 home (much more for a brick home). You can add it on to your homeowners policy. Earthquake coverage carries a high deductible – usually 5% of the insurance amount. In other words, on that same $400,000 home, only damage above $20,000 would be covered. It would probably take much more than a 4.0 quake to cause that much damage.

If you would like a quote for Maine earthquake insurance, call Noyes Hall & Allen at 207-799-5541.

Insurance for a Maine Home with a Wood Pellet Stove or Wood Boiler

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Wood and pellet stoves and boilers have long been a popular source of heat for Maine homes and businesses. However, the vast majority of Maine homes use oil as heating fuel. Recent increases in oil prices have led to greater interest in alternative heating fuels in Maine. This has inspired technological improvements in wood-burning appliances.

Graph of home heating fuels in Maine 2011Source: US Census Bureau, American FactFinder

Insurance companies are often slow to adapt to new technologies and changing behaviors. This is prudent, since they rely on empirical data and the law of large numbers to manage risk. Their risk is much greater in the early years of adoption.

Maine homeowners insurance companies have carefully accepted homes heated by wood, provided:

  • The wood or pellet stove or boiler is a secondary heat source.
  • The primary heat source is controlled by a thermostat.
  • The stove is UL approved and installed in accordance with fire codes.
  • The insured follows woodstove safety tips.

In 2012, one of the insurance companies we represent, announced that they would insure homes, farms and businesses with certain wood and pellet stoves and boilers as the primary source of heat. Unfortunately, that is no longer the case. Homes using pellet or wood stoves must have a thermostatically controlled backup heat source, such as oil, propane or electric.

In addition to the traditional requirements listed above, some insurers require the make and model of the wood stove or boiler, and require the appliance to be:

  • Professionally Installed;
  • Self igniting and thermostatically controlled;
  • Fed automatically by auger or gravity from a bulk storage hopper or silo (pellet fuel only);
  • Protected by a sprinkler head above the unit, if required by code.

For more information about insuring your Maine home or business, contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541. Our Trusted Choice independent Maine insurance agency represents many insurance companies.

 

Preventing Clothes Dryer Fires

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Now that the Maine weather is turning cooler, many families will be using their clothes dryers more frequently. As a Maine fire insurance agent, we urge you to be careful when using your dryer to avoid the tragedy of a fire in your home, apartment, condominium or business property.

The National Fire Protection Association estimated that nearly 18,000 dryer fires occurred in the U.S. in 2006, killing or injuring more than 350 people, and causing nearly $200 million in property damage.

Common Causes of Dryer Fires

Clothes dryer fire
Dryer fires cause $200 million damage annually. (City of Fitchburg, WI photo)

The leading cause of dryer fires is failure to properly clean the appliance. Lint can build up in the exhaust duct or the dryer itself. This blocks the flow of air, causing heat to build up to the point of combustion. Another common cause is heat build-up in the clothes being dried. This can occur when clothing that the manufacturer labels to be air-dried is placed in the dryer. Clothing with padding is a common culprit; heat builds up in the dense fabric. Clothes that have been soiled with flammables such as gasoline or paint thinners can also cause fires if they are not thoroughly cleaned first.

Dryer Fire Prevention Tips

  • Clean the lint screen before or after each load.
  • Periodically clean the dryer vent and duct. If you notice that your dryer is taking longer than normal to fully dry your clothes, this can indicate a blocked exhaust duct. Check the outside vent while your dryer is running to be sure that air flow is steady and strong. Don’t forget to reconnect the ductwork after cleaning!
  • Install a metal exhaust duct, not the plastic accordion-style ductwork.  Rigid ductwork is better than the flexible type, which can more easily trap lint.
  • Follow clothing manufacturer cleaning instructions. If the label says “air dry”, don’t put it in the dryer.
  • Keep the area around your dryer free of clothing and clutter.
  • Vacuum behind the dryer to prevent lint buildup.
  • Promptly remove dried clothes from the dryer. Do not leave them in the appliance or piled in a laundry basket.

Following these safety tips can help you avoid having to report a homeowners insurance claim, and keep your property and family safe. If you are looking for a Maine independent insurance agency representing many preferred homeowners and condo insurance companies, contact Noyes Hall & Allen Insurance at 207-799-5541.

Does Insurance Cover Damage From Water Main Breaks?

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After the recent rash of water main breaks in South Portland Maine, many locals wonder if their Maine business insurance policy or Maine homeowners insurance covers water damage from such an occurrence.  Here are some answers, depending on what kind of Maine insurance policy you purchased.

Is the Water District Responsible for Broken Water Mains?

In general, Maine public utilities are not considered liable except in cases of negligence. If they were repairing a main and forgot to shut off the water before disconnecting, causing a flood, you might have recourse. If the break is caused by an unforeseen circumstance, wear & tear, etc., you are probably on your own to repair the damage.

Basic Insurance Policies

Off-the-shelf Maine business property insurance policies do not cover water backup or flood damage. Neither do basic  Maine homeowners, renters or condominium policies. While most do cover damage from leaking, freezing, or breaking of plumbing fixtures and appliances on the premises, damage from water that comes from the ground or under the ground is excluded.  The two most common coverages that you can purchase are Water Backup Coverage , Underground Line Insurance Coverage and Flood Insurance.

Water Backup Insurance Coverage

Maine businesses and residents can purchase an endorsement to their property insurance policy that covers backup of sewers and drains. Water backup insurance is relatively inexpensive, because it only covers damage from water that backs up into your building. Damage from surface water or seepage through a foundation are not covered. If the water main break caused your drain to overflow, backing water into your building, you may have coverage. Unfortunately, that’s not usually what happens with a water main break. Usually, the water bubbles to the surface and inundates an area. To get coverage for that, you need to buy flood insurance.

Underground Line Insurance

Some Maine insurance companies now offer underground service line coverage. They have a coverage limit – often $10,000, with a $500 deductible. Insurers now selling this coverage in Maine include Andover Companies, Concord Group and Vermont Mutual. Some sell the coverage a la carte, while others include it in a special bundle of coverage. In all cases, you have to purchase it – it’s not automatically covered by homeowners policies.

Related Post:

More Maine Home Insurers Cover Water & Sewer Lines

Flood Insurance in Maine

Only a small percentage of residents and businesses in Greater Portland purchase Maine Flood Insurance. That’s unfortunate. They think that because they’re not in an area that susceptible to flooding, they’ll take their chances. Maybe they never even thought about buying flood insurance.  But, many events can cause a flood, from heavy rains to hurricanes to snowmelt.

To be defined as a flood, surface water must cover area that is normally dry land. If that area is more than 2 acres, or at least 2 contiguous property parcels are affected (including yours), you have experienced a flood. The only way to buy flood insurance is to buy a special flood policy (except for specially policies generally reserved for large corporations and commercial projects). Flood insurance policies exclude damage from water than seeps or leaks onto your property, unless a flood was the proximate cause of the leak.

If your home or business is in southern Maine, we would be happy to answer your questions about insuring your property. We have provided Maine business property insurance and personal insurance services to the Portland Maine area for more than 75 years. Contact a Noyes Hall & Allen Insurance agent at 207-799-5541.

WreckCheck App Review: What do Do After an Auto Accident?

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We recently tried WreckCheck, a new free app from the National Association of Insurance Commissioners (NAIC)  that promises help reporting an auto accident to your insurance company.  In our opinion,  it’s the best auto-accident app we’ve seen yet.

WreckCheck allows you to enter your insurance policy information ahead of time, so you’ll have it handy in case of accident (Make sure you your insurance card is also in the glove box , in case your phone is missing or damaged).

What to Do After an Auto Accident

Even the most level-headed person can be flustered after an accident. What to do first? What information do I need? That’s where WreckCheck comes in. Just open the app and follow the prompts. The screens are simple and easy to use.

WreckCheck's Checklist Screen
The opening screen is simple and easy to use.

First, WreckCheck has a big red button to call 911. After you’ve reported the accident, if you’re safe and well enough, the app really becomes useful.

WreckCheck captures the accident’s location using your phone’s GPS, and prompts you to record the scene using your smartphone camera and microphone. There’s also a free-form text box to explain what happened. Finally, there’s a simple form prompting you for  information about the other vehicle, driver and passengers, including their insurance info. You can even record information about the responding police officer.

Once you’re done, email the whole report to your Maine auto insurance agent with the push of a button. WreckCheck is available in Apple iOS and Google Android format.

We like WreckCheck for several reasons:

  • It’s thorough. The app prompts you to gather all of the information your insurance company would need to start a claim.
  • It’s easy. The user interface is clean, and you can enter information by photo, voice or text.
  • It’s flexible. Many insurance companies have their own apps, which is great until you decide to shop for auto insurance and switch companies. With WreckCheck, you simply update your policy data and your insurance contact information. Even better, if you use a Maine Trusted Choice agent – who represents several insurance companies, all you have to do is change your company and policy number in the app. It can even be used to report commercial vehicle insurance claims.
  • It’s FREE!

 If you are looking for a locally-owned tech-savvy Portland Maine area insurance agency that offers a choice of many preferred insurance companies to protect your home, autos, toys or business, you should contact Noyes Hall & Allen Insurance. We’re independent and committed to you.

Which Are The Largest Home and Auto Insurance Companies in Maine?

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Are you shopping for Maine car insurance or Maine homeowners insurance? You might be interested to know what insurance companies your neighbors have chosen. The Maine Bureau of Insurance gathers and reports data on the largest insurers in the state. We’ve compiled it below.

2011 Maine Homeowners & Auto Insurance Market Share Leaders
(click to enlarge)

Surprised?

Insurers that spend the most on advertising aren’t always the biggest. A certain direct writer with a cold-blooded spokesman spends $1 billion a year on advertising. It’s hard to watch TV or listen to the radio without being exposed to one of their ads. But, they’re not even in the top 5 insurers in Maine.

Companies that sell primarily through Maine independent insurance agents spend far less on advertising. They rely on the agents who represent them (like us) to recommend their company when it best fits our clients’ needs. That’s why some of the top insurance companies in Maine like Concord Group or Peerless Insurance may not be household brands, but are actually IN more households than some of the “big names”.

Here’s a detailed list of the 26 largest insurers of homes and autos in Maine:

List of the 26 largest home and auto insurers in Maine in 2011

 

If you think this is surprising, stay tuned for our report on insurers’ complaint ratios in Maine.

If you have questions about Maine home and auto insurance, we’re happy to help. Contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541.

 

Should You Share Your Car? Think Twice!

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Car sharing services like Zipcar and U Car Share have grown in popularity, as more city dwellers eschew car ownership, preferring to rent a vehicle when they need one. This seems to be an innovative, cost-effective and sensible way to solve personal transportation needs for many Americans.

We have followed this trend for several years, providing insurance advice about using a car share service, and cautioning our clients to protect themselves first. After all, when you’re sharing a vehicle, you could potentially be sharing something much more important: liability.

The car sharing idea has evolved even further. Now, private vehicle owners can offer their vehicles for rent through peer-to-peer car sharing services like RelayRides. It’s sort of like Zipcar in reverse: you can rent your idle vehicle to someone who needs it temporarily. Realizing that insurance companies would not approve of (or cover) this kind of use, RelayRides offers a $1 million liability policy. That’s more liability coverage than most people have on their own personal auto policies. But believe it or not, it may not be enough.

Take the case of Massachusetts resident Liz Fong-Jones, a 24-year-old MIT grad and Google alum. Ms. Fong-Jones shared her car through RelayRides. The driver was killed in a tragic accident, and 3 passengers were critically injured. Suddenly, $1 million may not be enough insurance. If the accident damages exceed that, who will be responsible? Probably not Ms. Fong-Jones’ insurer; personal auto policies exclude such behavior.

Will that leave Ms. Fong-Jones’ assets and future earnings vulnerable to lawsuit? That remains to be seen. But, it is another cautionary tale about using car share services. This is just the scenario we were worried about with our original posts 3 years ago.

If you have questions about insurance for renting a car for business or personal use, or would like to know more about how car sharing affects your Maine auto insurance, contact Noyes Hall & Allen at 207-799-5541.

 

How to Register a Car or Truck in Maine

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If you’ve recently moved to Maine or bought a car, you’ll need to register your vehicle in Maine. Before you can do that, you’ll need to provide proof  of  Maine auto insurance and pay excise tax at your local city or town hall.

It takes a little time, but it’s not a very complicated process.

1) Buy Maine Auto Insurance – Maine law requires you to carry at least minimal liability insurance. If you have a loan or lease on your vehicle, you’ll also need to buy physical damage coverage (commonly called “comprehensive and collision”). If you have moved to Maine, you will need to insure your car here in order to register it here. If you live in Southern Maine, you can get up to 5 Maine auto insurance quotes at once on our web site, or simply call us for a quote. If you have a Maine commercial vehicle, insurance is still required. Call Noyes Hall & Allen for a business auto insurance quote.

Noyes Hall & Allen Insurance can send proof of insurance to your smartphone
Noyes Hall & Allen can send proof of Maine car insurance to your smartphone.

Your insurance company or agent will provide you with an insurance card. You’ll need to bring that to…

2. Pay Maine Excise Tax  at your local city or town hall. Most municipalities accept faxed or emailed insurance cards if you forget yours. We can also email one right to your smartphone, and you can simply show it to the person at the excise tax desk. If you’re re-registering a vehicle, you can do that at the same time at many municipal offices. If you’re registering a vehicle for the first time, though, you’ll need to….

3. Register Your Vehicle and Pick Up Your Plates at a Maine Bureau of Motor Vehicles location. Generally, the fee is $35.00 a year for personal vehicles, unless you have a specialty plate. You’ll need to bring evidence that you’ve paid your excise tax and your proof of insurance.

Re-registration is usually an easy process. Simply bring your proof of insurance to your city or town hall. Many municipalities allow you to pay excise tax and registration right there – no need to go anywhere else.

If you have questions about insuring Maine personal or business vehicles, contact our experienced Portland Maine area insurance agents at 207-799-5541.