Finance

Should I Buy Water / Sewer Line Coverage From My Water District?

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(Note: this post updated 2/28/17 to include information about sewer line coverage)

One of our Twitter followers recently asked us: “Do I need exterior sewer/septic line coverage per mailer from my water district?” Great question! Portland Water District offers a service plan through HomeServe, a national home contractor. Exterior water line coverage is $6.00 a month. Sewer line coverage is $8.00. If you buy both, it costs $168.00 per year. We think the water district’s interior plumbing coverage is a bad deal (for $120 a year).

“Off the shelf” homeowners policies don’t cover damage to exterior water and sewer lines. A few insurance companies are starting to offer it – at a fraction of the water district’s price. You might want to purchase this extra protection, depending upon your circumstance and risk tolerance.

(This post only relates to personal properties. Contact a Maine insurance agency for advice about business property insurance.)

3 Questions to Ask Yourself


1) What Repairs am I Repsonsible For vs. the Water District?
In the Portland Maine Water District, you are responsible for repairing damage to the water service line and sewer line on your property; the utility is responsible for water supply lines that lead to your property. Finding and repairing an underground pipe leak can be expensive.

2) What Pipe Damage Does My Homeowners Insurance Cover?
Water damage from burst or leaky interior plumbing is covered by most homeowners policies; repairs to the pipes themselves are not. Most homeowners policies do not cover water or sewer backup into a basement unless you buy special coverage. Water backup insurance is widely available in Maine.

Most Maine Homeowners insurance policies do not cover damage to water or sewer pipes beyond your foundation walls. Common causes of such damage are tree roots, wear and tear, and crushing by heavy equipment. For most home owners, this leaves a gap in coverage that the water district plan offers to help fill,  for an additional charge

3) What is the Cost vs. Benefit of Filling this Gap?
The Portland Maine Water District plan costs about $168 per year. Compare that the average Portland Maine homeowners insurance premium of $875. That’s an extra 19% cost.

3 Things to Know About the Utility’s Water Service Line Program

These plans vary from district to district. These comments relate only to the plan provided by Portland Maine Water District.

1) It is not insurance. It is a service plan offered by an independent, private provider. The water district markets it to their customers, and provides billing along with water and sewer bills. Although it uses terms like “deductible”,  “coverage”  and “exclusions”, the plan is not insurance; it promises to arrange for a contractor to repair your pipes, and guarantees their work for 1 year.

2) The plan covers repair or replacement costs up to $3,500 per water line service ($7,000 maximum per year), $5,000 per sewer line.

3) Water district plans exclude more perils than a homeowners policy, such as “acts of God” and “pre-existing conditions”. They also exclude “faulty construction/improper maintenance” and “reduction in performance caused by normal wear and tear”. Homeowners policies don’t cover those, either.

Should I Buy the Water District Plan or Not?

If you have  limited funds for emergencies, or want to avoid unexpected out-of-pocket expenses, the plan may be a good choice for you. For $168 a year, you’re avoiding up to a $3,500 expense (water line) or $5,000 repair (sewer). But realize that coverage is limited –  it contains exclusions, some of which seem to be open to broad interpretation.

The Bottom Line

The plan protects you from expenses not covered by most homeowners policies, but it does not protect you against all of the bad things that can happen to your underground pipes.

If you live in the Portland Water District service area (Portland, Westbrook, Gorham, Cape Elizabeth, Falmouth, Cumberland, Standish, North Windham, Peaks Island and other Casco Bay Islands), and your agent doesn’t provide this kind of information to you, maybe you’d like to work with a new agent.

For answers to your insurance questions, contact Noyes Hall & Allen Insurance at 207.799.5541.

What’s The Average Price of Maine Car Insurance?

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Do You Pay Too Much for Car Insurance?

 Are you getting the auto insurance discounts you deserve? How much does your neighbor pay? It’s not a common topic of friendly conversation, and there are so many factors at play, it’s hard to know.

Maine auto insurance rates are the lowest in the country, averaging $902 (Louisiana is the highest at $2,511). Of course those rates vary depending upon a lot of factors. Even with our comparatively low insurance rates, some Mainers pay many times the average.  

Traditional Factors Influencing Car Insurance Costs

  • Type, age and value of your vehicles.
  • Where you live and drive.
  • How you use the vehicles (pleasure, commute, business use).
  • Age and driving record of people who drive your vehicles (teenage drivers’ insurance rates are the highest).
  • What deductibles and liability limits you choose.

Those factors probably have about a 75% impact on your insurance rates, but other, newer factors can make the difference between getting a fair deal on your insurance and a great one.

To Get the Best Price on Auto Insurance:

  • Have an excellent insurance score (similar to a credit score – this can lower your premium by as much as 25%).
  • Own a home.
  • Combine your Maine Homeowners and Auto insurance with the same company.
  • Maintain your insurance without lapse. Lapses cost dearly.
  • Insure all your vehicles on the same policy.
  • Do business with a local Maine Independent Agent, who represents more than one company, and can shop to find the best deal for you.

Many other car insurance discounts may be available. Your agent, can ask you the right questions to make sure you get all the credit you deserve. Contact Noyes Hall & Allen Insurance at 207-799-5541 for a Maine auto insurance quote or get up to 4 comparison online car insurance quotes from our Quick Quote page.

Maine’s Low Car Insurance Rates Lead the Nation

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As recently reported in the New York Times‘ “Wheels” blog,  The average  cost of a Maine auto insurance policy is $902.85 per year, the lowest rates in the country.

The contest isn’t even close. Residents of the next lowest state, Vermont, pay about 7% more than Mainers. The nationwide average: about $1,450 – a whopping 38% higher.

With our snowy, icy winters, why would our car insurance be so cheap? It’s not all about weather.  In fact, 7 of the lowest 10 states are in the snow belt.

Behind the Numbers
Car insurance rates essentially pay for 3 things:

  • Repair Costs
  • Medical Bills
  • Legal Bills and Damages from Lawsuits

Maine’s costs for the first two are roughly in line with the rest of the country, but Mainers tend to be a bit less litigious than some other areas. That helps keep costs down.

Are Uncrowded Roads The Answer?
Maine is less congested than much of the country, but that’s not the whole reason behind our lower car insurance costs. Otherwise, Ohio, North Carolina, Arizona, Tennnessee and Massachusetts (yes, Massachusetts) wouldn’t also be in the bottom 10.

Our Theory
We think there’s something else behind the numbers: The rest of the country’s high percentage of uninsured drivers, and pitifully low minimum liability limits, and the number of people without health insurance.

You see, when someone has no insurance to pay their medical bills or repair their car, they’re more likely to try to “go against the other guy” after an accident, in an effort to avoid big bills. Even if you’re not at fault, if you’re “the other guy”, you can be sued, or the other party can try to make a claim against your insurance.

Even if a claim or suit is groundless, it costs your insurance company money to hire an attorney on your behalf or investigate the claim. That drives up insurance costs – for everybody.

So, maybe Maine really is…

Maine - The Way Life Should Be

Are you paying too much for car insurance? Get 4 competitive Maine auto insurance quotes in 10 minutes from Noyes Hall & Allen’s web site, or call us at 207-799-5541. We represent 10 of the state’s preferred auto insurers. One call gives you access to all of them!

Should Maine Homeowners Escrow Their Home Insurance?

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As a Maine insurance agency, our clients often ask whether they should have their bank or mortgage company pay their homeowners insurance, or whether they should pay it themselves.

Often, lenders give you no choice; they insist on escrowing property taxes and insurance – especially if you’re a first-time homebuyer, or your credit rating is close to their eligibility threshold. The “golden rule” applies: the one with the gold makes the rules. If you want to borrow from them, you’ll escrow.

 But if you’re an established homeowner, have a very good credit score, or are an especially desirable credit risk, you can ask to pay your own insurance or taxes.

How Escrow Works
Lenders collect some money at closing to seed your escrow account – commonly, 3-4 months of taxes and insurance. That way, they always have YOUR money to pay the bills when they arrive, instead of theirs. Part of your monthly mortgage payment goes to your escrow account. You pay 1/12 of your property taxes and homeowners insurance premium each month.  By Maine Law, your lender must pay you interest on the balance in your escrow account.

Escrowing Your Insurance is a Good Idea if:

  • You’re not good at budgeting money for big payments.
  • You’re not good at paying bills on time.
  • You want to spread your payments over 12 months, without billing charges.
  • You don’t mind the bank holding onto hundreds to thousands of your dollars.
  • You don’t make lots of changes to your homeowners policy.

Problems with Escrow
Escrow works pretty well, as long as things don’t change. The most common problems occur when:

  • Your bank sells your mortgage, and no one tells your insurance company.
  • Your bank changes its address, and your policy is not updated.
  • Your bank loses/never gets/doesn’t pay your insurance premium, and your policy cancels.

To be fair, the first two would be problems even if you didn’t escrow. The bank wouldn’t get their copy of your policy, and soon you’d get a nasty note, saying that they need a copy of your insurance policy. But at least your policy would still be in force. That’s not the case if #3 happens.

The Bottom Line
If you’re financially disciplined and business-savvy – or just a control freak (you know who you are), you probably want to pay your own insurance premiums – unless your bank forces you to escrow. After all, once you pay off your mortgage – and you will someday – you’ll pay the premiums and taxes yourself anyway. Why not get used to it now?

If you have questions about escrowing or buying home insurance in southern Maine, call Noyes Hall & Allen Insurance at 207-799-5541.

Sending Kids Off to College? Check Your Insurance!

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NoodleIf your house is like mine, you have random piles of clothing, boxes of ramen noodles and bedding all over the place, waiting to load into the car for the annual college move-in. Ours moves in this weekend. Let’s hope the weather cooperates!

College is one of the biggest expenses we parents face in our lifetimes. With finances so tight, it’s certainly not the time to find out that your Maine auto insurance policy doesn’t cover an accident or theft isn’t covered by your Maine homeowners insurance. Here are a few common scenarios, and how the policies our Maine insurance agency sell respond. YOUR policy may be different.

Maine Homeowners Insurance

 
 

 

  • Your kid’s “stuff”: Most home policies provide 10% of your personal property limit for belongings located at a residence other than the insured home. So, if you have $100,000 of contents coverage (“Coverage C” on your policy), $10,000 of it follows your student to school, if they live in a dormitory. Of course, the damage has to be caused by a peril covered by your policy.
    Certain items, like jewelry or expensive electronics, might need special coverage. Contact your agent to discuss these items.

    If your student leases an off-campus apartment, they should probably get their own renter’s insurance. Your local Maine insurance agent can tell you for sure.        
  •  Liability: Even brilliant students can do stupid or careless things. Luckily, your homeowners liability coverage follows them, as long as their permanent residence remains your home. But that general dorm damage bill you got for the discharged fire extinguishers: all yours, sorry. Damage to a rented property is not covered by homeowners policies. 

Car Insurance

Even though it’s tempting to remove your children from your Maine auto insurance policy to save money, it’s a bad idea. They still need coverage for times when they’re home, or if they borrow someone else’s car. Hey, it happens.

 

  • “You’re not taking that car to school”: If your child is away over 100 miles without a car, most insurers offer auto insurance discounts.
  • “But I need to have a car so I can (insert excuse here)”: Somewhere around second semester sophomore year -if not before- you’ll hear this. If you let them take one of your vehicles to school, make sure your insurer knows about it. Sure, you’ll pay more for insurance, but you won’t have to explain why your BU student was driving on Comm Ave on a Wednesday night. Awkward!
  • “So I borrowed Griz’ car…” Your student is covered under your policy as long as they remain a member of your household. The primary coverage for any accident comes from the owner’s insurance policy (if any). Yours would be secondary. Same thing applies if your child lends someone else your car (you just shuddered a little at that thought, didn’t you?)
  • Dean’s List pays: Just like high school, a “good student insurance discount” applies for kids who maintain a “B” average. Keep your agent posted to make sure you’re getting the discount.

For more information, contact your agent or company. Or, contact Noyes Hall & Allen Insurance at 207-799-5541. After all, we just gave you a bunch of free advice, didn’t we? And we’ve got kids to put through college too!

Thinking About Renting Out Your House?

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In the current real estate market, more and more of our clients are renting their homes instead of selling them. They hope that they'll make more profit by waiting. In the meantime, they're collecting rental income on the property.

Many people don't know that a rented home is no longer eligible for a homeowners policy. To properly insure your rented dwelling, you need to buy either a Dwelling Fire policy or a commercial policy.

The Risks of Renting
Rental property has a slightly higher risk of property loss, for several reasons:

  • Your tenants may not identify or report maintenance needs so that you can address them.
  • Renters are unlikely to have the same degree of "pride of ownership" as you.
  • Your renters may be unfamiliar with the systems and "quirks" of your home that are second nature to you. We've even seen losses where the tenant did not know how to shut off the water to stop an overflowing toilet!

Different Perils, Different Policy
As a homeowner, your policy covers your home and your belongings. When you rent out your home, your contents are typically limited to appliances you might leave behind for the tenants. Also, if your rented property is damaged, you could lose twice: the cost to repair the damage, and the rental income lost while your tenants can't live there.

Most important, renting your home increases your responsibility for injuries on the premises – anything from slips and falls to someone being hurt during a fire. This increases the importance of inspecting and maintaining your property.

Dwelling Fire and commercial policies can protect the building and rental income. Often, the coverage isn't quite as broad as your homeowners policy, but it still covers the catastrophic losses of fire, windstorm, collapse from ice or snow, etc.

Like homeowners policies, these policies do not cover flood or earthquake – although such coverage is available.

Considering Renting Your Home?

  • Call an agent for an insurance quote.
  • Consider higher deductibles and higher liability coverage than your current homeowners policy may have.
  • Check on your property regularly; hire a property manager if you can't.
  • Require your renters to buy tenants' insurance to protect their property and liability from their own negligence. Your policy will not provide coverage for either.

For answers to your personal insurance questions, contact Noyes Hall & Allen Insurance.

Considering Reducing Insurance? Consult an Expert!

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In today’s economy, many people are re-evaluating their expenses to make sure they’re getting the most for their money. Insurance is no exception. The A.P’s Ieva Augstum’s article in today’s Sunday Telegram outlines the decisions some Americans are being forced to make, and the resulting consequences.

Information is Cheap
Some insurance sites make it tempting and easy to see how much money you can save by reducing coverage that you may think you don’t need. But information without advice can give the false appearance of value.

The Value of Advice
Insurance is a complicated business. There’s a reason why agents must pass a rigorous licensing exam to sell to the public, meet continuing education requirements to keep their license, and why agents who’ve already passed the exam study for many more years to earn designations like CPCU or CIC.


At Noyes Hall & Allen, we understand that the most workable insurance is the one you can afford. If you must cut costs, our agents can help you compare the risks you’ll assume with the premium savings. Then, you can customize your decision to your individual situation.


Easy Money

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Everyone’s looking to tighten up their budget these days. Many people prefer to  spread the cost of their insurance throughout the year by paying in monthly installments. But insurance companies charge an “installment charge” to cover the expense of sending those monthly bills, and to replace investment income they forgo by not collecting your premium up-front. The average “installment charge” is $5.00 per bill. That means if you pay your Maine auto insurance in monthly installments, you’re paying $50.00 or $60.00 extra a year.

Quick and Painless Savings

Instead of having the insurance company send you a bill, sign up for Electronic Funds Transfer (EFT) – automatic monthly withdrawal of your premium payments from your checking account. Most companies waive the installment charges completely for EFT customers. That saves you an extra $60.00, plus the cost of stamps, checks, and the time it takes to pay the bill.

Clients of our Maine insurance agency who are snowbirds or travel frequently love EFT. They don’t have to worry about bills being forwarded, or accumulating unpaid while they’re away.

One added benefit of EFT: no more risking cancellation notices by forgetting to pay your bill. Because your payments are automatically withdrawn, they arrive on time every month, without any action on your part.

For more information about insurance discounts, contact Noyes Hall & Allen Insurance at 207-799-5541.

Adventures in Car Insurance Shopping

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Let’s face it. No one shops for car insurance for fun. You’re getting your first car, moving off of someone else’s policy, combining coverage, moving to a new area, trying to improve your coverage – or save money.

Not only can it be a pain, but it can be confusing, too:

The Fallacy of The Caveman
Technology brings all sorts of information and power to the consumer quickly and easily. TV ads stress how fast and easy it is to get a quote. This is a great way to gather information before making a decision – and many consumers use it precisely this way. It’s not such a great way to buy insurance.

The danger is that getting your own quote turns you into your own insurance advisor. The computer will quote whatever you ask it to. Maybe you’ve entered all the information correctly; maybe not. Maybe your coverage is appropriate for your situation; maybe not.

Add to this the fact that not every company offers comparable limits and coverage, and it’s no wonder that shopping is confusing, and why some people report results like this:


Does anyone really believe that they’re getting the same coverage if they pay 10% of what they were before? For that matter, what does $162.00 insurance even cover?

Part of what you get when you consult an insurance agent (like us, for example) is advice on what to buy, and help comparing one company to another.

Check out this guy:

Just because you CAN get a car insurance quote in 15 minutes doesn’t mean you have to make your decision in that time frame! This guy couldn’t even wait for the company’s web site to come back up. Apparently price was his only consideration. But what did he buy? Does he really know that he got a good deal?
Insurance: Just a Promise
When you’re shopping, don’t forget that insurance is only a promise to pay in the event of a loss. Consulting a good local agent usually costs no more than doing it yourself – and an agent can help you decide what to buy, compare different proposals, and evaluate the insurance company behind the quote.
Our recommendation: Use the power and speed of the internet to do your research, but take your time, talk to others and choose wisely.