Homeowners Insurance

The Case of the Lost Engagement Ring: Insurance Saves the Day!

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Did you read or see the TV news story about the couple’s engagement that went awry when the $9,000 diamond ring fell into the ocean on Cape Cod, and could not be found?

Insurance Saves the Day
The good news is that the groom’s mother had contacted her local insurance agent , and insured the ring – without his knowledge -the day he bought it.

The Lesson
Loss of jewelry (or a stone from a ring) is not covered by most Maine homeowners insurance policies, unless you buy specific coverage. Your Maine insurance agency may call this “scheduling your jewelry”. It’s not expensive: this ring would have cost less than $70 a year to insure.

Until it’s given, the ring belongs to the groom, and can be insured on his policy. It’s usually scheduled on the bride-to-be’s policy after she’s received it. If you’re not a homeowner, you can buy a Maine renters insurance policy and schedule the ring there.

If you have questions about insuring your property, Maine car insurance, or other ways to protect your assets, contact Noyes Hall & Allen Insurance at 207-799-5541.

Garage Fire Prevention – 3 Tips to Protect Your Home and Autos

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Two Southern Maine families were startled awake in the middle of the night by the smell of smoke, and the nightmare of a fire. Fortunately, no one was hurt in either case, but there was extensive damage to their properties. In each case, the fire started in a garage.

Fire damage is covered by Maine homeowners insurance. Damage to vehicles is not. To have vehicle damage covered, You need to purchase “other than collision” coverage on a Maine auto insurance policy. Hopefully, both of these families did have insurance to help them rebuild their homes and replace their vehicles. Of course, the best fire insurance is of all is prevention and avoidance. Here are a few tips to help prevent garage fires and to reduce damage if one should occur.

Fire Needs 3 Things to Exist
Fire  can not exist without oxygen, heat and fuel. If you can prevent those three from being together at the same time, you’ve greatly reduced your fire risk. Here are a few tips to help improve your chances.

Store Items Safely

  • Allow gasoline-powered tools to cool completely before putting them away. Store them a safe distance from combustibles. Remove remaining grass from mowers, line trimmers, etc. before storing them.
  • Never use grills, outdoor fryers, or any other cooking appliance in your garage.
  • Store combustibles away from any source of heat.
  • Use a metal cabinet with a closed door to store flammables like gasoline, wood finishes, spray paint or thinner.

Get Proper Safety Equipment

Fire Extinguisher
photo credit: www.usarak.army.mil

At a minimum, your garage should have a fire extinguisher. It’s also a good idea to have a smoke detector in the garage, especially if it’s attached to your home. Your town or city may have other codes or ordinances. Check with your local Code Enforcement Department.

Use Safe Workshop Practices

  • Sweep wood chips and sawdust immediately after cutting or sanding wood.
  • Seal paint cans and containers of finishes and solvents, and store them away from flammables, preferably in a metal cabinet.
  • Dispose of oily rags in a steel bucket with a closed lid. If you need to re-use them, you can also hang them on a line with good separation between them, far away from any heat source.

Does Your Maine Insurance Policy Cover Wind Damage?

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The National Weather Service confirmed on Thursday what many Mainers knew Wednesday night: tornadoes touched down in southern Maine, causing widespread damage. Our Maine insurance agents have been busy answering clients’ questions about damage ranging from fallen trees to wind damage – even lightning damage. Their first question, of course: “Does my insurance cover my windstorm damage?”

Whether you have Maine homeowners insurance, auto insurance, or business property insurance, the answer is usually “yes”, subject to the level of property coverage and deductible on your policy.

Windstorm Coverage in Maine
A tornado is just wind – vicious, frightening, powerful, damaging wind whirling in a funnel cloud. Many insurance policies cover wind damage to buildings or vehicles. It doesn’t matter if it’s caused by a gale, nor’easter, tropical storm,  hurricane, microburst or tornado. Some limited policies exclude wind damage – again, it doesn’t matter what kind of storm caused it.

Types of Wind and Storm Deductibles
Every property and auto policy has a deductible. On personal and commercial vehicle  insurance policies, wind is covered if you purchase “other than collision” (sometimes called “comprehensive”) coverage.  This coverage varies by vehicle.

Some property insurance policies have specific deductibles for wind. In Maine, it’s common to see these types of storm deductibles (from least to broadest insurance coverage):

  • “Wind Deductible” – Any wind damage is subject to a flat dollar deductible – usually a higher amount than your normal deductible,  or a percent of the amount of your property insurance.
  • “Named Storm Deductible” – Any damage caused by a storm that the National Hurricane Center has given a name is subject to a special deductible (see “wind deductible” above for some examples). Other wind damage is covered, subject to the regular policy deductible.
  • “Hurricane Deductible” – Any damage caused by a true hurricane is subject to the special deductible. Other wind damage is covered, subject to the regular policy deductible (usually a smaller deductible).

Insurance companies have different criteria for underwriting the peril of wind damage. A Maine independent insurance agency has access to many insurance companies, which gives you the most options.

We’re happy to answer your questions about property insurance for your home, auto or business. Contact Noyes Hall & Allen, or call us at 207-799-5541.

Maine Flood Insurance Unavailable

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For the second time in a month, The National Flood Insurance Program lapsed on March 28 due to lack of continued federal funding. The Senate left for Easter recess until April 12 without addressing HR4851, which would have offered an extension. This leaves anyone looking to buy Maine flood insurance – or in any other state – high and dry, in the height of flood season.

If You’re Buying a Home and Need Flood Insurance
Flood insurance servicing companies are collecting applications, but cannot accept them or bind coverage until the NFIP is re-authorized by the Senate. If your lender requires proof of flood insurance, this may delay your closing. Talk to your lender for more information. You literally can not buy flood coverage without an act of Congress.

If You Already Have Flood Insurance, and Need to Make a Claim
Claim payments  will be continued as usual for all policies currently in effect.

If You Have Flood Insurance and Need to Increase Your Coverage
Coverage cannot be increased on existing policies until the NFIP is reauthorized. This may delay a loan closing if you are refinancing or taking out a home equity loan.

If Your Flood Policy is About to Renew
Renewal policies can not be issued during the lapse. Many companies sent renewal bills prior to March 28. If you received a bill and paid it, your coverage should be in force. If your premium was not paid before March 28, coverage cannot be bound until after the NFIP is reauthorized by Congress.

What You Can Do
The NFIP is the only primary flood insurance available for residential properties. Many insurers have a servicing contract to issue business on behalf of the NFIP, but it is a government program. Without reauthorization, the program is essentially shut down. Call or email your senator to let them know what this lack of funding means to you. While there’s no guarantee, the NFIP reauthorization will likely be retroactive to March 28 – once it’s finally passed. That’s usually what happens in these cases.

Even during normal operation, the National Flood Insurance Program operates differently than most insurance programs. There are waiting periods and underwriting rules and requirements that are unique to this program. It’s impossible to advise you about your individual situation with a blog post like this. Call a Maine homeowners insurance agent for advice about your own insurance.

Update: Maine Flood Insurance Re-Authorized until May 31

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For the second time in a month, The National Flood Insurance Program lapsed on March 28 due to lack of continued federal funding. The Senate left for Easter recess until April 12 without addressing HR4851, which would have offered an extension. This leaves anyone looking to buy Maine flood insurance – or in any other state – high and dry, in the height of flood season.

If You’re Buying a Home and Need Flood Insurance
Flood insurance servicing companies are collecting applications, but cannot accept them or bind coverage until the NFIP is re-authorized by the Senate. If your lender requires proof of flood insurance, this may delay your closing. Talk to your lender for more information. You literally can not buy flood coverage without an act of Congress.

If You Already Have Flood Insurance, and Need to Make a Claim
Claim payments  will be continued as usual for all policies currently in effect.

If You Have Flood Insurance and Need to Increase Your Coverage
Coverage cannot be increased on existing policies until the NFIP is reauthorized. This may delay a loan closing if you are refinancing or taking out a home equity loan.

If Your Flood Policy is About to Renew
Renewal policies can not be issued during the lapse. Many companies sent renewal bills prior to March 28. If you received a bill and paid it, your coverage should be in force. If your premium was not paid before March 28, coverage cannot be bound until after the NFIP is reauthorized by Congress.

What You Can Do
The NFIP is the only primary flood insurance available for residential properties. Many insurers have a servicing contract to issue business on behalf of the NFIP, but it is a government program. Without reauthorization, the program is essentially shut down. Call or email your senator to let them know what this lack of funding means to you. While there’s no guarantee, the NFIP reauthorization will likely be retroactive to March 28 – once it’s finally passed. That’s usually what happens in these cases.

Even during normal operation, the National Flood Insurance Program operates differently than most insurance programs. There are waiting periods and underwriting rules and requirements that are unique to this program. It’s impossible to advise you about your individual situation with a blog post like this. Call a Maine homeowners insurance agent for advice about your own insurance.

UPDATE:
As of April 15, 2009, Congress passed, and the President signed into law, a bill reauthorizing the National Flood Insurance Program (NFIP) until May 31, 2010.  The extension included retroactive funding to cover two gaps in the program (March 1 – 2 and March 29 – April 15, 2010). The program will expire again on May 31 unless it is further extended. Stand by!

Is the City Responsible for Your Sewer Backup in Maine?

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There are few nightmares for Maine homeowners more unpleasant than a sewer backup in the basement. We don’t need to go into details about sewer backups. Suffice it to say, we hope you’ve never seen one, and never will. Unfortunately, they’re all too common in heavy rains.

What Causes Sewer Backup?

  1. Sewer lines become full of groundwater or storm water, and back up, usually through basement drains.
  2. Line blockages in the street cause a backup.
  3. Tree roots or some other obstruction on your property blocks the line from your home to the street.

How Can I Prevent a Sewer Backup?

The most common protection is to install a backflow valve. This is designed to allow sewage to flow out of your home (“the good way”), but not from the street into your home (“the bad way”). These are sometimes called check valves or flap valves. Gate valves are manually operated, and completely seal the pipe leading from your home to the street. A plumber can recommend the best solution for your home.

What if I Have a Sewer Backup?

  1. Call your city’s sewer maintenance department.
  2. They will check the line in the street near your house.
  3. If the line is not found to be blocked, you should call your plumber.
  4. We do not recommend trying to clean your own home after a sewer backup. Call a qualified remediation contractor. Search for “sewer or water cleanup contractor”.

Is the City Responsible for My Property Damage?

Probably not. The Maine Tort Claims Act holds your city responsible only if they were negligent in maintaining the lines. Most municipalities have strong maintenance programs for their systems. They’re not responsible for people dumping inappropriate items into the system, such as grease, non-flushable items, or debris. If you think that the damage was caused by your municipality’s negligence, contact their legal department.

Does My Homeowners Insurance Cover Sewer Backup?

“Off the shelf” Maine homeowners insurance policies do not cover property damage from backup of sewers or drains. Optional coverage is broadly available from your Maine insurance agent. For more information about sewer backup insurance, homeowners insurance or other storm insurance, contact Noyes Hall & Allen Insurance at 207-799-5541.

February 25 Maine Wind Storm Damage Update

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Our Maine insurance agency has been very busy taking claims and reporting them to insurance companies, and keeping our clients informed of the progress of their claims.

So far, the damage that’s been reported to us has been mostly concerned with homeowners insurance: trees falling on property and wind damage to buildings, followed by water backup into basements. Many Mainers lost power, which caused their sump pumps to fail, allowing water to back up into their homes.

pie chart of claims reported to Noyes Hall & Allen Insurance

What kind of damage did you have to your property?

Is Your Fallen Tree Covered by Maine Homeowners Insurance?

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We’ve been very busy today with calls from clients who suffered damage in yesterday’s wild storm – and there’s more weather on the way this weekend. Most calls have concerned fallen tree limbs, which can be some of the trickiest claims to advise insureds about. Here’s why.

 3 Sources of Insurance Coverage for Tree Damage

  • Homeowners property coverage;
  • Homeowners liability coverage;
  • Your car insurance.

3 Types of Financial Loss for Tree Damage

  • The cost to cut up and haul away the limb;
  • The cost to repair damage to your property;
  • The cost to repair damage to your neighbor’s property caused by your tree.

You can see how this might get complicated pretty quickly. But there’s more.

How Common Insurance Policies Respond to Tree Damage

  • Most property policies pay for YOUR damage if the tree or limb damages your building or structure. They also pay to remove the offending tree or limb from the damaged property (“chop and drop” coverage).
  • Most property policies do NOT pay to remove a tree or limb that doesn’t damage anything else. There are exceptions to this rule, depending on which company you’re insured with, and which optional coverages you bought.
  • Liability coverage pays for your “legal liability” for damage to someone else’s property. You have to be considered “negligent” for coverage to apply. Just because it was your tree that fell on your neighbor’s fence, that doesn’t mean you did anything wrong. Liability could depend on the condition of the tree before the storm, among other factors.

Put all of these factors together, and you can understand why there’s no quick answer to “am I (or my neighbor) covered when a tree falls in my yard”. Your best bet is to call your agent, and get their opinion of your unique situation.

What to Do if a Fallen Tree Damages Your Property

While every situation’s different, these should apply to most.

  • Take photos of the damage or the fallen tree or limb.
  • Take immediate steps to protect your property from additional damage.
  • Make arrangements to have the tree removed. No need to wait for an adjuster to see it.
  • Remember, there’s a difference between the law and being a good neighbor.

If you’re not legally responsible, and your liability doesn’t cover their damage, their homeowners policy will probably cover it. But, they’ll have to pay their property deductible. In the interest of maintaining good relations, you and your neighbor may want to talk about cost sharing.

Good luck weathering the storm!

Should Maine Homeowners Escrow Their Home Insurance?

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As a Maine insurance agency, our clients often ask whether they should have their bank or mortgage company pay their homeowners insurance, or whether they should pay it themselves.

Often, lenders give you no choice; they insist on escrowing property taxes and insurance – especially if you’re a first-time homebuyer, or your credit rating is close to their eligibility threshold. The “golden rule” applies: the one with the gold makes the rules. If you want to borrow from them, you’ll escrow.

 But if you’re an established homeowner, have a very good credit score, or are an especially desirable credit risk, you can ask to pay your own insurance or taxes.

How Escrow Works
Lenders collect some money at closing to seed your escrow account – commonly, 3-4 months of taxes and insurance. That way, they always have YOUR money to pay the bills when they arrive, instead of theirs. Part of your monthly mortgage payment goes to your escrow account. You pay 1/12 of your property taxes and homeowners insurance premium each month.  By Maine Law, your lender must pay you interest on the balance in your escrow account.

Escrowing Your Insurance is a Good Idea if:

  • You’re not good at budgeting money for big payments.
  • You’re not good at paying bills on time.
  • You want to spread your payments over 12 months, without billing charges.
  • You don’t mind the bank holding onto hundreds to thousands of your dollars.
  • You don’t make lots of changes to your homeowners policy.

Problems with Escrow
Escrow works pretty well, as long as things don’t change. The most common problems occur when:

  • Your bank sells your mortgage, and no one tells your insurance company.
  • Your bank changes its address, and your policy is not updated.
  • Your bank loses/never gets/doesn’t pay your insurance premium, and your policy cancels.

To be fair, the first two would be problems even if you didn’t escrow. The bank wouldn’t get their copy of your policy, and soon you’d get a nasty note, saying that they need a copy of your insurance policy. But at least your policy would still be in force. That’s not the case if #3 happens.

The Bottom Line
If you’re financially disciplined and business-savvy – or just a control freak (you know who you are), you probably want to pay your own insurance premiums – unless your bank forces you to escrow. After all, once you pay off your mortgage – and you will someday – you’ll pay the premiums and taxes yourself anyway. Why not get used to it now?

If you have questions about escrowing or buying home insurance in southern Maine, call Noyes Hall & Allen Insurance at 207-799-5541.