Homeowners Insurance

How Much Insurance Savings Will a Home Security Alarm System Generate?

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Maine’s property crime rate is a fraction of most states. We’re very fortunate to live in such a safe area. Even Portland, Maine’s largest city, has a property crime rate only slightly above the national average, and far below most U.S. cities. Sadly, crime still does happen in Maine. Many of our clients choose to protect their property by installing a burglar and fire alarm. Some include low temperature alarms, water flow alarms and other protective systems.

How Much Will an Alarm System Save on Home Insurance?

Let’s put it this way: you would never purchase an alarm system for the insurance discount. You purchase it for peace of mind and to protect your valuable property. But, if you’re going to install an alarm, you might as well get the home insurance discounts you deserve, right?

Which is the Best Alarm System for Insurance Discounts?

This list is ranked roughly from the smallest discount to the largest. Savings are based upon the average Maine homeowners insurance premium of $800 per year.

Smoke Detectors – $16

Working smoke and carbon monoxide detectors are the absolute minimum that every home, condo or apartment should have. Smoke alarms save lives. They also save money on home insurance – although very little. There is usually no discount for carbon monoxide detectors. The discount isn’t usually affected by whether your detectors are hard-wired or battery operated, nor how many there are in your home.

Local Burglar Alarm – $16

If you have a bell or siren on the outside of your home that’s connected to an intrusion detection system, most insurance companies will give you a small discount.

Freeze Alarm with Auto-Dialer – $24

This alarm alerts you when temperatures drop below a certain minimum. These are becoming more common with “smart home” systems, and “the internet of things”. There’s no human intervention or monitoring system; the effectiveness depends upon the person answering the phone call and actually doing something about the problem.

Central Station Fire Alarm – $40

This type of alarm is hard-wired and calls a service that’s monitored 24 X 7. If the alarm goes off, the service notifies the fire department. This is considered by most insurers to be a “top shelf” protection plan.

Freeze Alarm with Central Station – $40

This is like a hybrid between the auto-dialer freeze alarm and the central station fire alarm. In a low-temperature event, the monitored service is notified and contacts your heating contractor for emergency service.

Water Flow Alarm with Central Station or Auto-Shutoff – $40

Some of the most expensive winter claims are caused by water running for an extended time. Water damage is also a lot more common than theft or fire. Whether caused by a broken pipe, freeze-up, or a washing machine hose that lets go, water damage and cleanup can be extremely costly. If water stands for an extended time (like when you’re on vacation, or someplace warm in the winter), mold can develop. It’s no wonder that insurance companies reward people who install protective devices to minimize the chance of this type of damage.

Central Station Burglar Alarm – $40

This is like the central station fire alarm, except for burglary. If someone breaks into your home, the monitoring service contacts the police department. Note that the central station alarm credits are additive. If you have a burglary, fire, water flow and low-temperature central station system, your discount might be $160 per year.

Hard-Wired Emergency Generator – $40

Many Mainers purchased generators after Ice Storm ’98, when many towns were without electricity for days. Some insurers offer discounts for permanently installed hard-wired generators. These devices “kick on” automatically when power is interrupted, and require no human intervention. They power the most essential electrical services of a home, including the furnace or boiler, well pump and kitchen appliances. Obviously, maintaining heat during a winter storm can help avoid a costly freeze-up. Certain insurers reward that by providing a discount.

What’s the Best Insurance Company for My Maine Home?

The answer depends upon the unique features of your home: its location, construction, protective systems and more. It also depends upon your family. Do you have pets? A swimming pool? Are you near the coast? As an Independent Agent, Noyes Hall & Allen Insurance offers a choice of several preferred Maine homeowners, condo and renters insurance companies. We can help you find the best match. And, if your needs change, or the insurance company does, we can help you find another – without having to switch agents. Contact a Noyes Hall & Allen agent in South Portland at 207-799-5541, and find out why we say we’re “Independent and Committed to You”.

Is Rain Storm Damage Covered by Insurance?

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Maine weathered a huge storm today. About 6″ of rain overwhelmed storm drains, flooding streets, basements and parked cars. Fortunately, it was only a rain event. Winds were not damaging. Here are the most common questions we expect from our clients after they survey the damage.

Does Auto Insurance Cover My Flooded Car or Commercial Vehicle?

Flooded Parking LotIf you have “other than collision” coverage on your vehicle, water damage from flooding is covered. Other Than Collision coverage was formerly known as “comprehensive” coverage. If your car was inundated and needed to be towed to a mechanic for evaluation and repair, the towing would be covered, even if you didn’t purchase separate “towing” coverage. Of course, your deductible (usually $250 to $1,000) would apply.

 

Does Homeowners or Condo Insurance Cover My Flooded Basement?

This one’s trickier. If the water came over the sills of your foundation, only flood insurance would cover that. Homeowners policies do not cover flood damage. Flood insurance is only offered by the National Flood Insurance Program. Every Maine independent insurance agency sells flood insurance.

If water backed up into your home through a drain or sewer, your homeowners policy MAY pay for cleanup and repairs. You would have to purchase  optional coverage. An “off the shelf” homeowners or condo policy does not cover water backup.

Even if you do have water backup coverage, be careful. Most insurers limit coverage to $5,000, including the cost of water extraction and damage removal. Cleanup alone in a finished basement can cost $5,000 following serious water damage.

Is My Business Insured for Water Damage?

Business policies vary considerably. Many DO cover water backup, but very few cover flood damage from surface water. It’s best to ask your Maine business insurance agent if your own policy would respond.

Do you have questions about Maine business insurance, homeowners insurance, condo insurance or auto insurance? Do you want to get a Maine insurance quote? Call a Noyes Hall & Allen agent at 207-799-5541.

What is Hazard Insurance? Maine Home Insurance Explained

Posted on by Bob O'Brien

 

Whether you’re buying a home in Falmouth, a condo in Portland or income property in Scarborough, if you’re borrowing money, your lender will ask for proof of “hazard insurance”.

What is Hazard Insurance?

Hazard insurance is just the bank’s term for property insurance. The bank wants to make sure that if a disaster strikes, they will be protected at least up to the amount of your loan. Typical types of hazard insurance in Maine include:

  • Homeowners insurance (sometimes called an HO-3 or HO-5);
  • Condominium Unit Owners Insurance (aka HO-6);
  • Renters insurance (HO-4);
  • Dwelling Fire policy (often used for rental property or camps).

How Much Hazard Insurance Do I Need on My Home?

The bank would prefer to have 100% of your loan protected by property insurance. Sometimes, that’s too much insurance. After all, your insurance will only pay to rebuild your home. Insurance doesn’t cover items such as land, site work, landscaping or other items that are included in the purchase price. Your Maine homeowners insurance agent should help you

  • estimate the cost to rebuild your home;
  • provide cost estimates based upon the coverage you need;
  • provide proof of insurance that will satisfy the bank.

A good insurance agent can help you avoid buying too much – or too little – insurance.

If you have questions about Maine investment property insurance, or protecting your home, camp or condo, contact a Noyes Hall & Allen agent at 207.799.5541 today. We offer a choice of many of  Maine’s preferred property insurance companies, so we can do your shopping for you. As we like to say: “we’re independent and committed to you.”

 

Can My Insurance Company Force Me to Make Changes to My Property?

Posted on by Bob O'Brien

 

Insurance policies give insurance companies the option to inspect your property from time to time. The result of your insurance property inspection is a report to the company underwriter.

If the underwriter has concerns, they make “recommendations” to address them. This is a euphemism. These are not recommendations at all, but requirements. A “recommendation” may be as minor as fine-tuning the amount of insurance on your property (up or down); or as major as replacing the roof.

The underwriter sets a deadline for the “recommendation” to be completed. The deadline varies depending on the severity of the situation, how long they’ve insured your property, when your policy expires, and the season of year.

The Importance of Communication

The worst thing you can do is ignore an insurance company “recommendation”. Nobody likes to be Woman on Cellphoneignored; insurance underwriters dislike it more than most. It’s better to let the insurance company know your intentions, or to ask questions if you don’t understand.

Your Maine insurance agent is the link between you and the insurance company. Talk to them! They can explain the situation and advocate for you. If you are uncertain what the underwriter requires and why, ask your agent for a clarification. If you are unable to comply or need help, tell your agent. Depending on the circumstances, your agent may be able to negotiate with the underwriter for more time or for a different solution to the issue.

If the insurer’s recommendation involves physical changes to your property, they will require confirmation that you’ve made them. This usually means sending a photo of the completed change. The company may ask for a signed statement confirming that the change is permanent (such as removing a trampoline from the yard).

What Happens If You Can’t – or Won’t – Comply With Insurance Company Inspection Recommendations?

If the underwriter’s deadline passes without confirmation that the recommended changes were made, they may cancel your policy. Depending on the severity of the recommendation, they may cancel your policy within 30-45 days, or send a notice of non-renewal for when the policy expires.

When your policy is canceled or non-renewed by an underwriter, it’s very difficult to obtain replacement insurance with a preferred company. Your agent may be able to find replacement coverage, but it will probably at a higher cost and with less broad coverage.

Also, remember that you’re then a new customer with another insurance company. Now THEY may want to inspect. The cycle begins again, and it’s not always a good cycle.

If you have a question about Greater Portland Maine home or investment property insurance,  contact a Noyes Hall & Allen agent in South Portland at 207-799-5541. We offer you a choice of Maine’s preferred property insurance companies. We’re independent and committed to you.

Insurance Inspections in Maine : What to Expect

Posted on by Bob O'Brien

Insurance inspection is common in Maine. Home and investment property insurers routinely inspect properties that they protect. Because of more severe property insurance losses in recent years, insurers have stepped up the rate of inspections. Inspections allow them to make sure that they insure properties that fit their guidelines and that those properties are adequately protected.

Is an Insurance Inspection Mandatory?

Inspections are expensive for insurance companies, so they don’t perform them unless they feel it’s necessary. Often, one of these conditions can cause an underwriter to order an inspection on your property:

  • You bought a new property.
  • You switched insurance to a new company. The new company wants to make sure that your home or business meets their underwriting requirements.
  • You had a recent property claim. The insurance company may want to make sure that you have repaired the damage following your claim. This is especially common after a water damage loss, to avoid mold developing.
  • You own property that the insurance company hasn’t inspected in several years. Over time, DIY renovations; property improvements and additions; or lack of maintenance can create situations that can increase the probability or size of an insurance claim. The insurance company wants to make sure that your policy stays up to date in case they have to pay a claim.

inspectorCan I Opt Out of an Insurance Inspection?

In short, no. Each insurance policy has an “inspection clause”, which gives the insurance company the right to inspect your property with reasonable advance notice. If you refuse, it’s a violation of the contract. The insurance company may cancel your policy as a result.

Does the Insurance Inspector Need to Get Inside my Home?

There are two types of insurance home and business inspections: exterior only; and interior/exterior. The company underwriter decides which report to order based upon the age and value of your property, your claim history, and other factors. Some inspectors are employees of the insurance company, but many are independent contractors.

What Does an Inspector Look For?

Insurance Inspector Should

During a routine inspection, the inspector looks for features of your home or investment property that can affect the probability or the severity of an insurance claim. Items they typically inspect include:

  • Condition of
    • roof, including age of shingles, overhanging trees and accumulation of debris or vegetation
    • plumbing fixtures, drains and supply lines
    • electrical, including wiring, outlets and breaker boxes
    • heating and similar systems.
  • General property condition, paying particular notice to peeling paint; signs of rot; debris in the yard; and overhanging trees or vegetation close to the property. Because of an increase in deck collapse claims, insurers pay special attention to how your deck or porch is attached to the home, and its overall condition.
  • Special hazards such as dogs; trampolines;  swimming pools; or business operations.
  • Condition of any outbuildings or other structures.
  • Dimensions of structures, so they can estimate the cost to rebuild them.

What Happens During an Insurance Inspection?

The inspector sends their report to the insurance company underwriter. If no deficiencies are noted, you will probably not hear from anyone. If the underwriter has concerns, they make “recommendations” to address them. For more information about insurance recommendations and how to deal with them, read “Can My Insurance Company Force Me to Make Changes to My Property?”

If you have a question about Greater Portland Maine home or investment property insurance,  contact a Noyes Hall & Allen agent in South Portland at 207-799-5541. We offer you a choice of Maine’s property insurance companies. We’re independent and committed to you.

Does Homeowners Insurance in Maine Pay to Remove a Fallen Tree?

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If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

This post assumes that you have an “HO-3” Maine homeowners insurance policy using forms from the Insurance Services Office (ISO). This is the most common type of homeowners policy in Maine.

 

Did a Tree Hit Your Home or Other Structure?   tree damage

If so, you probably have coverage for:

  • The cost to remove the tree
  • The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy in Maine, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property, the 2000 edition of the HO-3 policy provides $1000 of coverage ($500 max per tree). Older forms have no coverage unless the tree hits a covered structure.

 

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowners policy, might pay to fix your car. Hopefully, you have Maine auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowners policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply. For a more detailed explanation, see our prior post “Is Your Fallen Tree Covered by Maine Homeowners Insurance?”

Tips to File an Insurance Claim for a Fallen Tree

  • Take photos, preferably from different angles to show the damage.
  • If utility wires are involved, stay away! Call your electric utility to have the wires cleared.
  • Call your insurance agent or company to report the claim.

If you live in Greater Portland Maine, contact a Noyes Hall & Allen Insurance agent for answers to your Maine renters insurance, homeowners insurance and condo insurance questions. 207-799-5541. We’re independent and committed to you.

Does Maine Homeowners Insurance Cover Stuff Away from Home?

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Clients often ask if their homeowners insurance covers their belongings when they’re away from home. Here are 3 recent email inquiries with common scenarios:

  • I have removed some furniture and other items that were at my condo and am storing them at a warehouse.  Is my stuff is covered under my condo insurance, or do I need to insure the stuff through the company that is storing the items?
  • I’ve rented a self-storage unit for some of items that I don’t have room for in the garage. Are these items covered while they’re in storage?
  • I’ll be renting a condo in Florida for the month of March. Are my belongings covered when I’m away from home?

This infographic spells out the coverage found in most Maine homeowners insurance policies. Your coverage may differ, so check with your Maine insurance agency.

Off Premises Homeowners Coverage

In general, your belongings are covered to 100% of your Personal Property (Coverage C) limit on your Maine condominium, renters or homeowners policy. It doesn’t matter where they’re located, anywhere in the world.

The only exception is if they’re at a residence of yours other than the one listed on your policy. Then, it’s only covered to 10% of your Personal Property limit, or $10,000, whichever is LESS. Presumably, the personal property at that residence would be covered by another homeowners, renters or condo policy.

Keep in mind that certain types of property, such as jewelry and silver, have limited coverage on most policies. Talk to your agent about insuring jewelry on a homeowners policy.

If you need insurance in Greater Portland Maine, contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541.We’re independent and committed to you.

How to Buy Home Insurance in Maine: 4 Easy Steps

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If you’ve recently begun looking for a home in Maine, or have recently put one under contract, you’ll soon be looking for Maine homeowners insurance. If you will have a mortgage, your lender will pester you for the name of your insurance agent and the cost of your insurance.

Insuring your new home is a simple 4-step process:

How to Buy a Home in Maine

1. Put your home under contract

2. Get a home inspection

Your realtor can introduce your to a reputable home inspector. They almost always point out some deficiencies, possible trouble spots, or upcoming maintenance items. It’s up to you whether you negotiate who pays for these with the buyer, or include them into your early home improvement budget. Don’t ignore them, though. For example, if the inspector tells you that your roof shingles have less than 5 years remaining life, set aside the cost to replace it within that time.

3. Contact an Insurance Agent 

You’ll want to get a Maine homeowners or condo insurance quote for 100% of the rebuilding cost to satisfy your lender. The agent will use real estate and property tax info and ask a few questions about your home to help determine the rebuilding cost.

The agent will also ask how recently the home systems were updated (plumbing, heating, electrical and roof). Your home inspection will be handy in providing this information.

If you live in southern Maine, a Noyes Hall & Allen agent would be happy to help you with insurance quotes. We represent many different insurance companies, so we can shop the marketplace for you. Different insurers have different appetites, strengths and rates. We can also help you choose appropriate deductibles and insurance programs to fit your needs and budget.

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It often makes sense to bundle your insurance with one insurance company. Most Maine insurers offer discounts when you insure your home and auto together. The savings can be substantial – up to 25% in some cases.

4.  Show proof of insurance to your lender

Once you introduce your insurance agent to your closing attorney (usually a title company), you shouldn’t have to do any work. Your agent and the title company will make sure the lender is satisfied. You can focus on getting ready to move into your home!

A Note About Escrow Accounts

If you escrow your insurance, lenders require you to pay the first year’s premium up-front – either to your insurance agent, or at closing. The lender collects a couple of months’ insurance and tax at closing to “seed” your escrow account. You’ll then pay 1/12 of those amounts along with your monthly mortgage payment. The insurance and tax bills will go to your lender, not to you.

If you have questions about Maine home, auto or condo insurance, contact a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. We’re independent and committed to you.

Does Your Home Insurance Cover Short Term Rental?

Posted on by Bob O'Brien

From Portland to Cape Elizabeth, Pine Point to Sebago Lake, peer-to-peer rental services are very popular in Maine. Recent articles in the Portland Phoenix and Portland Press Herald suggest that the practice is increasing. Does renting your Portland Maine area home, apartment or condo via a short term rental service like AirBNB, HomeAway or VRBO affect your insurance? You bet!

rentme

You’ll Have Almost No Coverage for Your Stuff – Ever!

If you regularly rent your home or part of it, most Maine homeowners insurance policies limit coverage for your personal property (stuff) to $2,500 per unit. If your place burns down, or is damaged by a storm, you’ll have very little insurance coverage to replace  your belongings, furnishings, appliances, clothing, sporting goods or tools.

Even worse news: your home doesn’t have to be rented at the time. It only has to be “regularly rented or held for rental”. Does listing your home on a website with a calendar of availability make it “regularly held for rental”? The insurance company might say so.

You May Have No Liability Protection Either

Do you rent your entire home more than “occasionally”? If so, you have no liability coverage on your homeowners policy. What’s occasionally, you ask? The policy doesn’t define that. Nervous yet?

Do you rent part of your home or condo to someone who brings more than 2 others? Homeowners insurance policies exclude liability coverage completely. If your tenant or their guest gets hurt, who do you think they’ll expect to pay their medical bills, lost wages and pain & suffering? Even if you aren’t at fault, you might have to hire a lawyer to defend you.

Does the Peer-to-Peer Network Protect You?

We haven’t seen any insurance agreement that covers you where your homeowners, renters or condo policy does not. We have seen one that completely replaces a homeowners policy with a commercial insurance policy, at a higher cost. If you rely on protection from the peer-to-peer site, we recommend that you read their insurance contract very, very carefully.

Can Your Insurance Company Cancel Your Homeowners Policy if You Rent Your Property?

Many insurance companies believe that their ordinary homeowner’s insurance rates are insufficient to pay losses resulting from renting your home. They may ask you to stop renting or to make changes in your home. If you fail to comply, they may cancel your policy. That may tempt you to not tell your insurer about your rental income, and hope for the best. That’s taking a big risk.

We recommend that you talk to your Portland area insurance agent before you rent your home. They can discuss options for properly insuring you against catastrophic loss. It may cost a bit more, but at least you’ll know you have coverage.

For more information about Portland Maine homeowners, condo or renters insurance, contact Noyes Hall & Allen at 207-799-5541.

Party Time! Does Maine Homeowners Insurance Cover Renting a Hall?

Posted on by Bob O'Brien

 

It’s party season in Maine. Many of our clients will host a Bar Mitzvah, wedding, baby shower, reception, anniversary party, memorial service, graduation party, or fund raiser. They’ll rent a church hall, function hall, camp, country club, college or city building. And, they’ll call us for insurance advice.

The Good News: You’re Covered!

If you bought  homeowners, condo or renters insurance from Noyes Hall & Allen, your policy says:

6. “Insured location” means:
h. Any part of a premises occasionally rented to
an “insured” for other than “business” use.

Those terms in quotations are defined in your insurance policy. If your policy has your name on it, you’re an “insured”. If you’re not profiting from the function, it’s not a “business”.

Boom! Your Noyes Hall & Allen homeowners policy covers your liability from the function and the hall rental.

The Function Hall Should NOT Want to Be an Additional Insured

Every venue should have a rental contract. Most  contain “hold harmless” clauses. That means you agree to be responsible for what happens while you’re renting the premises. Scary? Maybe, but unless you want to have everyone at your house, you don’t have much choice.

Some venues ask to be an “additional insured” on your homeowners insurance policy. Additional insureds are common on Maine business insurance policies. That makes sense, since businesses operate various activities in many locations. It’s not the same on a personal policy.

That Word

The Additional Insured form on a homeowners insurance policy (HO 04 41) is different. It limits “insured” status to others to your home. In other words, it’s useless in a case where you’re renting a function room. No homeowners insurer that we are aware of allows “additional insured” status for cases like this.

Also, remember the “business” exclusion on the homeowners policy? That applies to all “insureds”. So your homeowners policy excludes the owner of the function hall from coverage as an insured anyway.

A function hall shouldn’t ask you to list them as an “additional insured”. Tell them we said so.

Let’s Keep it Simple

Your Maine homeowners insurance is a broad and powerful tool. It protects and defends you against injury and damage you’re liable for. That includes liability you assume by a contract.

You signed a rental contract for the hall. You agreed to hold the owners harmless for what happens during your function. If someone sues the owners for an accident at your function, they will turn that lawsuit over to the responsible one: you. And, your homeowners insurance will protect and defend you.

This is all INCLUDED in the homeowners, renters or condominium insurance policy you already have. You should only need to prove to the hall that you have insurance. Call us, and we can do that for you.

What About Liquor Liability?

Homeowners policies cover you for what happens on the premises. They exclude liability from auto accidents. Look to an auto insurance policy first for that coverage. The driver’s auto insurance would protect you AND them. If the driver doesn’t have enough insurance, your own Maine auto insurance should also protect and defend you. The coverage and damages can vary greatly depending upon individual circumstances. Talk to your Maine insurance agent for individual advice.

Pro Tip: Hire a professional bartender. They’re trained to recognize when someone has reached their limit. Ask them for a certificate of liability insurance. Mingle with your guests and enjoy your party, instead of stressing out!

Do I Need Wedding Insurance?

Wedding insurance is a different product. It covers the additional costs created if your venue closes, your photographer or band cancels, or some other calamity happens. That’s different that the liability issue we’ve been discussing.

If you live in the Portland Maine area and have questions about renting a hall, wedding insurance, or other insurance questions, contact a Noyes Hall & Allen Insurance agent at 207-799-5541. Noyes Hall & Allen represents many of Maine’s preferred insurance companies, and offers choice and professional advice. We’re independent and committed to you.