Understanding Conditional Renewal of Insurance Policies

Conditional renewal occurs when your insurance company makes changes to your policy that you did not request. These changes can range from minor adjustments to significant alterations. It’s essential to understand what these changes mean for you..

Insurance companies often change underwriting requirements. They often “grandfather” in-force policies from these changes. But sometimes conditions change dramatically. Then the insurance company decides to make wholesale changes, even to in-force policies. Or, the insurance company may take a specific action on your policy.

These are the most common changes in a conditional renewal:

  • Deductible changes – This could mean an increased deductible or the introduction of a new type, such as a separate wind or hurricane deductible.
  • Liability Limits – Your liability insurance protection might be reduced, for example, from $500,000 to $100,000.
  • Coverage exclusions or reductions – Certain coverages, like towing or roadside assistance, might be removed or reduced.
  • Large rate increases – Some states require notification of significant price increases, though this is not the case in Maine.

Your insurer might be implementing an across-the-board change, such as a new minimum deductible or a wind deductible for any property in a certain location.

Or the underwriter could be taking specific action on your policy. This is usually in response to claims or some condition that they’ve identified. In this kind of conditional renewal the notice will list the reasons.

No, a conditional renewal is NOT a non-renewal. The insurance company is offering to renew your policy, however with different terms than before. On the other hand, if the insurance company mails you a Notice of Nonrenewal, they are terminating your contract.

You’re not required to accept the conditional renewal, but it might still be the best deal for you. Conditional renewal is often a re-calibration to the market. In other words, your insurance company is doing what most new insurers would do.

However, you can check with your Noyes Hall & Allen agent to see what they think. We offer a choice of several insurance companies. That gives us good perspective on the market so that we can provide personal advice for your specific situation. We like to say we’re independent and committed to you.

Maine Insurance Rates 2Q 2023 Home and Auto Update

Maine insurance rates are affected by national and local trends. Home and auto rates continue to jump as insurers and customers struggle with rising claim costs and construction values. Portland Maine area insurance buyers saw almost a 15% price increase in the 2nd quarter of 2023. Still, Maine insurance rates remain among the lowest in the US.

Maine Insurance Rates – April to June 2023 – Auto

In the 2nd quarter of 2023, Portland Maine area auto insurance rates jumped 11.6% on average at renewal, up from 2% a year ago. The average annual auto insurance policy in Cumberland County costs $1374 per year.

According to a report by Insurify, personal auto prices were up 17% countrywide in the first half of 2023. Insurify says that Maine rates increased even more: 28% statewide. That was the 6th highest rate in the US.

Maine insurance rates for auto rose 11.6% in 2Q 2023.

Insurers continued to report higher than expected losses as body shops and mechanical repair shops passed along higher costs. Used auto prices spiked during COVID and settled above pre-pandemic levels. Finally, auto rental times remain very long as body shops require much more time to schedule repairs. All of these factors, along with medical cost increases, put strong upward pressure on auto insurance rates in 2Q 2023.

Maine Insurance Rates – Home – April to June 2023

Maine home insurance rate increases continue to outpace even large auto insurance increases. The average home insurance premium was 13.3% higher than a year ago. That’s up from 4% a year ago. The end is not in sight yet.

Maine insurance rates for homeowners rose 13.3% in 2Q 2023.

Many of the same inflationary pressures pushed home prices higher. Building materials and labor costs have dropped from post-COVID peaks, but remain historically high. It’s been difficult and expensive to find contractors. That delays repairs and increases claim costs.

But reinsurance costs remain one of the biggest drivers of property insurance rates. Reinsurance is insurance for insurance companies. It protects them against catastrophic losses from natural disasters like wildfires, blizzards, ice storms, hurricanes and tornadoes. Many insurance companies continue to see their reinsurance costs jump 30-50% this year. Insurance companies must pass on that cost to their customers.

Although this isn’t great news for Mainers, we’re better off than many areas of the country. Extreme weather has caused wildfires in the west and north, tornadoes and heat in the south and torrential rains elsewhere. Insurance companies have responded by canceling policies in Florida, Louisiana and California, and reducing their new policy offerings elsewhere.

Compare Your Options with an Independent Agent

Most financial advisors recommend comparing to get the best insurance value. If you live in southern Maine, you can get up to 5 insurance quotes in 10 minutes from our website. Or contact a Noyes Hall & Allen agent in South Portland at 207-799-5541 for a free no-obligation custom review. We offer a choice of several insurance companies. That means we can help you find the best insurance value.

We’re independent and committed to you.


Maine Insurance Rates 1Q 2023 Home and Auto Update

Maine insurance rates are following national trends. Home and auto rates are up as insurers try to catch up with rising claim costs and construction values. Portland Maine area insurance buyers saw almost a 10% price increase in the 1st quarter of 2023. Even so, Maine insurance rates remain among the lowest in the US.

Maine Insurance Rates – Auto – January to March 2023

Between January and March 2023, Portland Maine area auto insurance rates jumped 6.8% on average at renewal, up from 3.7% last September. The average annual auto insurance policy in Cumberland County costs $1341 per year.

Maine insurance rates for auto rose 6.8% in 1Q 2023.

Insurers reported higher than expected losses as people drove more after COVID reductions. Body shops and mechanical repair shops charged higher prices due to supply chain and labor shortages. Used auto prices spiked during COVID and settled above pre-pandemic levels. Finally, auto rentals are much more expensive, and needed longer due to body shop delays. All of these factors, along with medical cost increases, put strong upward pressure on auto insurance rates in 1Q 2023.

Maine Insurance Rates – Home – January to March 2023

Maine home insurance rates increased even faster than auto insurance. The average home insurance premium was 10.9% higher than a year ago. That’s up from 9.6% in September. And we haven’t seen the end yet.

Maine insurance rates for homeowners rose 10.9% in 1Q 2023.

Many of the same inflationary pressures pushed home prices higher. Building materials and labor costs spiked dramatically during COVID and haven’t settled completely back. It’s been difficult and expensive to find contractors. That delays repairs and increases claim costs.

But reinsurance costs are probably the biggest driver of property insurance rates. Reinsurance is insurance for insurance companies. It protects them against catastrophic losses from natural disasters like wildfires, blizzards, ice storms, hurricanes and tornadoes. Many insurance companies saw their reinsurance rates jump 30-50% this year. Insurance companies must pass on the cost of reinsurance to their customers.

Compare to Find the Best Value

Most financial advisors recommend comparing to get the best insurance value. If you live in southern Maine, you can get up to 5 insurance quotes in 10 minutes from our website. Or contact a Noyes Hall & Allen agent in South Portland at 207-799-5541 for a free no-obligation custom review. We offer a choice of several insurance companies. That means we can help you find the best insurance value.

We’re independent and committed to you.

Insurance Rates Rise in 2023. Here’s Why

Insurance rates will increase in 2023 for individuals and businesses. Insurance people increasingly expect what they call a “hard market”. Underwriting gets tighter. Insurance rates rise. Appetite for risk shrinks. It’s part of the natural insurance cycle. Here’s why we’re seeing it now.

Insurance Rates Rise in Uncertainty

Insurance companies use history and future expectations to set rates. When they feel confident in their claim predictions, rates are more stable. When confidence is lower, their risk of getting it wrong is higher. That means prudent insurance companies have to charge more “just in case”.

These are uncertain and risky times. Weather and natural disasters are more extreme and difficult to forecast. Moreover, economic signals are mixed. Supply channels are challenged. Even public health is in flux. All that uncertainty prompts insurers to set rates cautiously. They need make sure they’ll be able to pay claims.

Inflation Affects Insurance

We all feel the effects of inflation. Prices are higher for everything from groceries and gas to lumber and plumbers. Insurance companies feel it too. Medical expenses, auto repairs rental, used cars, building materials and costs all increased dramatically during and after COVID.

Some of those costs have settled, but none are where they were before. Meanwhile, insurance companies had to pay 2020 claims with premiums collected using 2019 rates – before anyone knew what was coming.

Insurance Rates Rise After Disasters

Wildfires, tropical storms, temperature extremes, droughts and floods and other disasters are more frequent. Insurance companies have paid billions in property claims. It makes no difference whether they believe these are trends or blips. Insurance companies need to prepare to collect enough premium to pay losses.

The Reinsurance Effect

You buy insurance to protect your family or business from disaster. Insurance companies do the same. They buy reinsurance each year to protect them from going bankrupt due to a catastrophe. Of course, reinsurers set their rates based on losses and projections, too. Now, the property reinsurance rates that insurance companies pay are rising by double-digits. Insurance companies pass that cost on to consumers as part of their rates.

In Maine, we’re fortunate not to have many of these disasters. But we still share in the losses of other regions through reinsurance rates. And, we have harsh weather, too – remember the Ice Storm?

Insurance Rates Vary – Choice is Important

Although insurance costs are higher across the board, each insurer sets their own rates. That’s why it’s important to compare coverage and price to find the best value. As an independent insurance agency in South Portland, Noyes Hall & Allen Insurance offers a choice of several preferred insurance companies. Contact a Noyes Hall & Allen agent. We can help you compare and decide which is the best fit for you. We’re independent and committed to you.

Maine Insurance Rates September 2022 Home and Auto Update

Maine insurance rates remain among the lowest in the US. But home and auto rates are up as insurers struggle with rising claim costs and rising construction values. Portland Maine area insurance buyers saw increasing prices in the 3rd quarter of 2022.

Maine Auto Insurance Rates – June to September

Between June and September 2022, Portland Maine area auto insurance rates averaged a 3.7% increase at renewal, up from 1.7% last quarter. That’s still below the national average of 4.3%. 

Maine insurance rates for autos increased 3.7% in 3Q 2022.

About 62% of auto insurance buyers experienced an increase in premium. The other 38% saw premiums the same or less than before. Higher repair costs, delays finding replacement parts and increased driving speeds are all factors insurance companies site when they have to increase rates. Customers’ rates might decrease if accidents and violations “age off” or they choose to reduce or remove coverage on vehicles.

Maine Home Insurance Rates – June to September

Portland Maine home insurance renewal rates increased 9.6% from June to September. That’s rising faster than auto premiums, and an increase from last quarter’s 4.1% clip. That’s still less than the national average.

Maine insurance rates for homeowners rose 9.6% in 3Q 2022.

Home owners were more likely than auto insurance customers to see a rate increase: 91% saw a renewal increase. Only 9% saw rates stay the same or decrease. Higher building costs contributed to increased rates. So did longer rebuilding times due to labor shortages. The cost to rent temporary housing is very high now. That drives property insurance rates higher. So does the increasing cost of property reinsurance. That’s affected by disasters and other uncertainties.

Maine Insurance Rates – Find the Best Value

If you live in southern Maine, you can get up to 5 insurance quotes in 10 minutes from our website. Or contact a Noyes Hall & Allen agent in South Portland at 207-799-5541 for a free no-obligation custom review. We offer a choice of several insurance companies. That means we can help you find the best insurance value.

We’re independent and committed to you.

Individual Cyber Insurance – Protection Against Cybercrime

Individual Cyber Insurance protects against data breach, online fraud, cyber ransom and more. As our lives become more digital, we’re vulnerable. Identity theft, cyberbullying, phishing and ransom attacks are constant risks. Cyber insurance can help reduce your inconvenience and loss.

Individual cyber insurance protects against data breach, fraud, hacking, phishing, malware, ransomware and more.

What Does Individual Cyber Insurance Cover?

Cyber insurance for individuals is different than businesses cyber coverage. It pays to repair your online identity and reimburse for theft due to computer fraud. Coverage forms vary by insurance company. Some common examples of personal cyber liability coverage are:

Online Fraud and Identity Theft

Bad actors are everywhere on the internet. Spoofing. Phishing. Scamming. They’re looking for a quick buck or to capture your personal information or bank account info. A good cyber insurance policy reimburses you for fraudulent charges.

Ransomware or Cyber Extortion

Ransomware is malicious software that disables your computer or steals your data. The criminals then offer to fix the issue – for a price. Cyber insurance can pay for expert counsel to respond to the extortion.

Cyberbullying

Cyber crime isn’t always about money. Experts estimate that 1 in 6 teens have been bullied online or by text. Cyber Insurance can cover the cost of counseling, tutoring, and legal expenses.

Individual Cyber Insurance Against Data Breach

Every day, criminals hack companies and organizations and steal their clients’ personal information. Smart companies buy their own cyber insurance. That can help their customers. But personal cyber insurance can help, too. Cyber insurance can connect you with credit monitoring and identity restoration services. It can also pay for that professional help.

Identity Fraud Expense vs. Individual Cyber Insurance

Identity Fraud Expense coverage sounds good. But it’s much weaker than true Cyber Insurance for Individuals. Identity Fraud Expense reimburses you for costs to report and challenge identity theft. Examples include notarizing costs, loan re-application fees and some lost income for time spent meeting with credit agencies and lawyers. This is a fraction of the true damage of cyber crime.

Cyber Insurance also pays the costs of those extra services to help you fix things. But even more, it also repays money you lost to fraud or illegal activity. That’s much more valuable and meaningful insurance coverage.

Cyber Security Vendors (e.g. Lifelock) vs. Individual Cyber Insurance

Cyber security vendors provide a valuable service. They can help monitor your data and credit. They can also help with password protection and other loss prevention activities. In fact, insurance companies often partner with vendors to offer these services when you buy individual cyber insurance. But in addition, cyber insurance reimburses you after a covered cyber event. Some third party vendors don’t do that.

Where to Get Individual Cyber Insurance

Personal cyber insurance is usually bundled with homeowners or condo insurance instead of on its own. Few companies offer it in Maine as of Spring 2022. High-value home insurers like AIG and Chubb do.

Hanover Insurance offers cyber insurance to middle-to-upper income households as part of their bundle. Andover Companies do, too. We expect other Maine insurers will follow suit.

Get a Quote for Personal Cyber Insurance

Do you live in Maine? Interested in a quote for individual cyber insurance? Although options are limited now, the market is changing quickly.

Contact a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. As an independent agency, we’re not limited to one insurance company. That means we can compare and offer options that are available. We’re independent and committed to you.

Insurance Broker or Agent – Which is Better?

Insurance broker or agent. Which is better? Is there even a difference between a commercial insurance broker and an independent business insurance agent?

Insurance broker or agent can help you get the best value for your insurance

Insurance Broker or Agent – the Legal Difference

Agent and broker are legal terms. They mean something different.

Independent insurance agents contract with insurance companies represent them to the public. Those contracts grant agents the authority to “bind” the insurance company to certain commitments. Agents offer efficiency, flexibility and local knowledge that big insurance companies don’t have. That benefits both the companies and the clients.

Insurance Brokers have no authority to bind insurance companies. The insurance company or its agent must approve a broker’s request to bind insurance coverage.

Duties Owed by Insurance Broker or Agent

A broker’s duty is to their client. They have to be honest with insurance companies, of course. But they have no contractual obligation to any insurance company. In theory, a broker could place their clients’ insurance with any insurer licensed to do business in their state.

An agent owes a duty both to the insurance companies and their client. Because they’re contracted directly with insurance companies, therefore they owe an extra duty to those companies in return for the authority that the companies give them.

An agent also owes duties to their client. In Maine, those duties include:

  • firstly, to act in good faith
  • secondly, to use reasonable care and diligence in serving best interest of the client
  • and finally, to carry out the client’s instructions

Sometimes an Agent is a Broker

Sometimes insurance agents use non-contracted insurance companies to get the best deal for their clients. They may even work with another agent who has a contract to represent a company that they themselves don’t. In those cases, they’re essentially acting as brokers. They have no authority to bind or commit the insurance company. And they owe no contractual duty to the insurer.

How An Insurance Broker or Agent is Paid

Both agents and brokers work on commission. Insurance companies pay a percent of the premium to the producing agent or broker. That commission may also be shared between an agent and a broker.

Some brokers also charge fees to their clients for certain services. For example, clients could hire a broker to help them improve their claim history. Some brokers also charge for transactions, for example issuing proof of insurance.

Advantages of Insurance Brokers vs. Agents

  • First, brokers represent their clients, not insurance companies. They have no contractual obligation to the insurance company.
  • Second, brokers may have access to more insurance companies than an agent. Agents often have contracts with 8-10 insurance companies. In theory, brokers can access any licensed insurer.
  • Third, brokers may provide additional services that agents cannot. For example, claims management, self-insurance or safety consulting.

Advantages of Independent Agents vs. Brokers

  • Speed and efficiency. Agents can bind coverage on behalf of insurers. That reduces the time to put coverage in force. They also know their insurance companies well. They know how to quickly get things done.
  • Insurance company influence. Insurers work closely with their agents. They trust them. They also rely on agents to bring good customers to them. Therefore, agents often have influence with insurers to advocate for their clients.
  • Local knowledge. Many agents are embedded in their communities. They know the geography, culture and customs of their area. They work with families and businesses of all sizes. Brokers tend to be larger and operate in a wider area.

A Maine Independent Agency

Do you live in Maine? Looking for a Portland area independent insurance agent? Contact a Noyes Hall & Allen agent in South Portland at 207-799-5541. We offer a choice of many of Maine’s top insurance companies. In other words, we can help you find the best fit and value for your insurance. Because we’re independent and committed to you.

Increasing Construction Costs – Do I Have Enough Home Insurance?

Increasing construction costs may mean you don’t have enough insurance. Building costs are very high now. The 2020 pandemic caused material supply shortages. Meanwhile, many people wanted to improve the homes where they were spending so much time. The increased demand and supply shortages caused increased building material costs.

Increasing Construction Costs in Maine

Construction costs have two components: labor and materials. Both factors have increased during COVID. Contractors have been very busy. That drove up labor costs. Material shortages and supply chain interruptions pushed material costs higher, too. There’s no doubt that it would cost more to rebuild your home if a disaster struck this year.

My Home’s Worth More than It’s Insured For

Your insurance amount is almost never your home’s market value. Real estate values include acreage, desirability of location, landscaping, hardscape and excavation. These don’t affect the cost to rebuild your home. Your insurance amount should cover reconstruction costs, and no more.

How Do Insurance Companies Set the Value of My Home?

Insurers and agents use software to estimate the cost to rebuild your home. The largest vendor of this software is MSB, now owned by CoreLogic. Using MSB, agents input your home’s dimensions and features to calculate the rebuilding cost. This software isn’t perfect. Neither are agents. The program uses historical building data. In a fast-changing market, past data can differ from actual current costs. If an agent enters incorrect information, the result can be wrong, too.

Almost every homeowners policy has a built-in inflation guard factor. Many insurers change these every year in response to current cost changes. Others increase by a flat percentage each year – often 4%.

These adjustments help cushion against inflation but they aren’t perfect. It’s a good idea to ask your agent to do a fresh MSB estimate every few years.

How Can My Insurance Adjust to Increasing Construction Costs?

Building costs rise and fall with supply and demand. They can spike after a disaster and drop when contractors are looking for work. It would be a pain to calibrate your insurance coverage every time the market changes. Insurance companies know this. That’s why they build extra coverage into many policies.

Look for something called “specified additional amount of insurance.” A common additional amount is 25%. That means that your policy has up to 25% more building coverage than the limit shown on the front page. This insulates you from cost spikes and estimating errors that could leave you without enough insurance to rebuild.

Concerned About Your Insurance?

If you live in Southern Maine, contact a Noyes Hall & Allen Insurance agent in South Portland. We offer a choice of several of Maine’s top insurance companies. We can help you find the proper coverage for your home and your budget.

Looking for new home insurance, but not ready to talk to a human yet? Get up to 5 Maine insurance quotes online here.

We’re independent and committed to you.

My Insurance Payment is Late – and It’s Not My Fault!

How to Avoid Mail Delays and Policy Cancellation

“My insurance payment is late, and it’s not my fault!” It’s happening to a lot of people and businesses right now. You don’t get a bill, or it arrives late. You mail the payment to the insurance company, and it isn’t recorded for days. Between COVID era workarounds and USPS issues, insurance billing and payment processing is more unreliable than ever. But it’s still important.

My insurance payment is late! It may not be your fault, but it's still a problem.

On Time Insurance Payment is Critical

If you pay a credit card bill late, you get a late fee. But if your insurance company doesn’t get paid, you might have no insurance. That’s why it’s critical to make your insurance payments on time.

What if the delay is not your fault? You didn’t get a bill. Or you mailed the payment days ago, but the insurance company hasn’t recorded it. It may not matter. Your insurance can still be canceled if your payment is late, no matter the reason.

If your policy cancels, two bad things happen. First, you have no insurance. Second, you’ll pay more for insurance when you need to re-start coverage. So it’s very important to make sure your policy stays active.

Ways to Make Sure Your Insurance Payment is on Time

Businesses and people are finding ways to make sure their insurance payments are on time. Maybe one of these options will work for you:

  • Electronic billing – Sign up to have your bills emailed. That avoids delays in getting insurance bills.
  • Insurance company accounts – Register for an account with your insurance company. Connect via mobile app or computer. These give you access to proof of insurance, and payment and billing info. You can even file and track a claim online through your account.
  • Pay online – Most insurance companies have a way to pay your bill instantly online. You can pay by credit card, debit card or automatic bank account withdrawal. Noyes Hall & Allen clients can find their insurance company here to pay an insurance bill online.
  • Automatic Payments (EFT) – Allow the insurance company to withdraw payments directly from your bank account. This ensures that your policy payments are always up to date.
  • AVOID Bill Pay Services – Many banks offer online bill payment services. These don’t work well with insurance bills. They don’t include your payment slip, and must be manually processed. Also, you may have more than one policy. Without the ticket, the insurance company doesn’t know which one you’re paying.
  • Double check the insurance company’s address – Many insurance companies use payment processing services. These can be thousands of miles from the insurance company office. If you mail your payment to the insurance company, they will forward it to the payment service. This causes delays in recording payments.

Answers to Maine Insurance Billing Questions

If you have an app and an online account with your insurance company, you can answer simple billing questions yourself. But sometimes it’s hard to understand what you owe or why. That’s when an agent can help. They can explain and clarify your insurance billing. Many can even take a payment over the phone if you’re ready to pay.

Southern Maine families and businesses have trusted Noyes Hall & Allen Insurance agents for more than 80 years. We can help you set up a company account or payment schedule. We can explain your bill, or even take your payment if you’re in a rush. We offer a choice of many insurance companies and billing plans. We’re independent and committed to you.

5 Reasons NOT to Buy Maine Car Insurance at a Dealer

Some car dealers offer Maine car insurance at the time of purchase. This is good for dealers because it increases their closing rate and their profits.

Is it good for you? Maybe not.

If you already have insurance, making a snap decision to change when buying a new car at a dealership can be a bad choice. Here’s why.

Buying Maine car insurance in a rush at a dealership can be a bad idea

What’s the Rush?

The salesperson may create a sense of urgency about insurance. However, there’s no rush. If you have an insurance policy with collision coverage on at least one vehicle, your policy probably automatically covers the new one until you can contact your insurance company or agent. Dealers know this; it’s been that way for decades.

Why Add Pressure?

Car buying is already a stress. Why add more? Most of us don’t make our best decisions under pressure. Moreover, you’re making a big financial commitment and choosing between expensive options on the fly. Don’t let the salesperson force you to make unnecessary snap decisions. That includes insurance.

A “Good Deal” May Not Be

First, many new cars have high-end safety features that help reduce insurance costs. Therefore, some don’t cost any more to insure than the ones they replace. So, if you get a quote at the dealer, and were pleased to see it wasn’t as much as you expected, it may still be more than your current insurance company would charge.

You Can Mess Up Your Other Insurance

Your current policy might have benefits you’ll lose. For instance, a home/auto bundle discount. Or a multi-vehicle discount. Or accident forgiveness, or some other perk. You could lose those if you make a snap decision to insure your new vehicle at the dealer. In conclusion, you might pay more – not less.

You Can End Up With Worse Insurance

First of all, most people don’t know what insurance they have. For example, the liability limits and deductibles on their policy. If they make snap insurance decisions at a dealership, they can end up with inadequate coverage.

In conclusion, if the insurance quote from your dealer is really a better value, that won’t change in a few days. Take your time. Make your insurance decisions on your schedule – not the salesperson’s. Above all, whether you switch insurance or not, you’ll have peace of mind that you made the right choice after a thoughtful decision.

Need An Insurance Quote for a New Car?

Do you live in Southern Maine? Want a quote to insure your new car? Call a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. Or, get up to 5 Maine auto insurance quotes in 10 minutes on our website. We offer a choice of Maine’s top insurance companies. We’re independent and committed to you.