What to Do if You’re in an Auto Accident in Maine

Posted on by Bob O'Brien

 

Auto accidents are stressful, and the scene is often chaotic. Emotions and nerves run high, which can prevent clear thinking. Whether you’re driving a personal vehicle or a business vehicle, if you’ve been in an auto accident in Maine, you may have these questions.

Do I Need to Report an Auto Accident in Maine?

Rear-end auto accidentMaine state law requires you to report to the police any accident on a public road causing more than $1,000 in property damage or any bodily injury (a driveway, parking lot or other private property is not considered a public way). If you fail to report, you’ve committed a Class E crime, and may have your driver’s license suspended. So, it’s better to report it, just in case.

3 Good Reasons to Report Your Accident Anyway

  • $1,000 damage is less than you think. On modern vehicles, most parts are replaced, not repaired. A simple cracked bumper plus labor costs will do it. The responding police officer may estimate it lower, but it almost always costs more.
  • Injuries aren’t always immediately apparent. Sometimes everyone says they’re fine at the scene, but ends up at the ER or the doctor’s office later.
  • Stories can change. A police report captures them at the scene. ‘Nuff said.

While You’re Waiting for the Police to Respond to Your Accident

Assuming everyone’s OK, not belligerent, and you’ve been able to pull over to a safe spot:

  • Take photos of the vehicles with your phone. Include license plate numbers and any apparent damage.
  • Take photos of the other person’s info: driver’s license, insurance card an registration.
  • Get the other person’s phone number.
  • Record names, addresses & phone numbers of any passengers in either vehicle.

Won’t the Police Get Information About the Other Driver?

Yes, but police no longer are required to share this information at the scene, and they rarely do. We get it: the police are busy, and traffic accidents are mostly a paperwork chore for them. They didn’t become cops because they loved to file reports. And they file a lot of them. The police office will tell you that the insurance company can get the report and all the information online.

Important Things About the Accident Report that the Police DON’T Tell You

  • Accident reports aren’t available for a long time. If you’re lucky, it’s 2-3 days. In larger cities, it can be weeks. That’s a long time if you’re waiting to start your insurance claim.
  • Accident reports cost money to obtain. The insurance company will order one, so your local agent doesn’t want to pay for it, too – just to get the info to report your claim.

That’s where than info you gathered before the police arrived comes in handy.

  • You’ll be able to report your auto accident to your agent or insurance company with all the info you need.
  • If you were clearly not at fault, it allows you (or your agent, if you have one) to report the claim RIGHT AWAY to the other driver’s insurance company. This is especially important if you don’t carry collision coverage on your own vehicle. If the other insurance company accepts responsibility, they will pay to fix your vehicle and rent a replacement while yours is in the shop. If it turns out the other driver didn’t have valid insurance (it happens), you can make a claim under your own insurance, or, if you didn’t buy collision coverage, at least plan accordingly.
  • Your photos document the extent of damage at the scene. Believe it or not, things sometimes change between the time of an accident and the time an adjuster sees the vehicle (’nuff said).

Noyes Hall & Allen Insurance clients can report claims here, or call us at 207-799-5541. If you live in Greater Portland and find this information helpful, why not get 5 Maine car insurance quotes in 10 minutes from our website?

Does Homeowners Insurance in Maine Pay to Remove a Fallen Tree?

Posted on by admin

 

If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

This post assumes that you have an “HO-3” Maine homeowners insurance policy using forms from the Insurance Services Office (ISO). This is the most common type of homeowners policy in Maine.

 

Did a Tree Hit Your Home or Other Structure?   tree damage

If so, you probably have coverage for:

  • The cost to remove the tree
  • The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy in Maine, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property, the 2000 edition of the HO-3 policy provides $1000 of coverage ($500 max per tree). Older forms have no coverage unless the tree hits a covered structure.

 

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowners policy, might pay to fix your car. Hopefully, you have Maine auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowners policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply. For a more detailed explanation, see our prior post “Is Your Fallen Tree Covered by Maine Homeowners Insurance?”

Tips to File an Insurance Claim for a Fallen Tree

  • Take photos, preferably from different angles to show the damage.
  • If utility wires are involved, stay away! Call your electric utility to have the wires cleared.
  • Call your insurance agent or company to report the claim.

If you live in Greater Portland Maine, contact a Noyes Hall & Allen Insurance agent for answers to your Maine renters insurance, homeowners insurance and condo insurance questions. 207-799-5541. We’re independent and committed to you.

What Happens AFTER You Buy Insurance Online?

Posted on by admin

 

There are many ways to buy insurance. Online. Over the phone. Using an app. By email. In person. In 15 minutes. In 7 minutes. Whatever.

Buying Insurance May Be Easy…

But, it’s not how you buy insurance that creates value. It’s whether it’s there when you need it. If you buy insurance from someone hundreds of miles away, whom you’ve never met, or even talked to, do you really think they’ll be there to help later? We will.

A Week’s Worth of Questions We Dare You to Ask Your Internet Insurance Company

We helped Greater Portland Maine insurance clients with these issues, just in the last week:

  • My claim was denied, and I don’t think it’s right.
  • How can I insure property I co-own with three other people?
  • I want more umbrella coverage, but my insurer won’t do it, because I have a couple of speeding tickets.
  • I haven’t gotten my claim check from the other guy’s insurance company after he hit my parked car.
  • I need help completing this form that the insurance company sent me.
  • I’m helping my son buy a car; who should insure it?
  • My insurance company wants me to make some improvements to my home, but I need more time.
  • Who can clean my basement in Saco, Maine after a sewer backup?
  • Who is good Portland Maine jeweler to have appraise my pieces?
  • I own a classic car. What’s the best way to insure it?
  • I’m about to buy a new car. When is the best time to shop for the insurance?
  • My fiancee and I are buying a house together. Can we combine our car insurance, too?
  • Why does the insurance company want to know about other drivers in my house? They don’t drive my car!
  • Should I suspend my insurance for the winter on one of my cars?
  • Help! The Maine DMV suspended my license in error!
  • My former insurance company keeps sending me bills!
  • I’m moving to Maine. How do I register my car? When do I need to get a Maine license?
  • I’m moving to New Hampshire. Can I keep my cars registered in Maine?

Does your insurance company know Pleasant Hill from Munjoy Hill? Westbrook from the West End? Sebago from Sugarloaf? Would you trust the answer they gave you to even one of the questions above? If not, that’s why you need a local agent.

Insurance Choice Filter

It doesn’t matter how easy it is to buy insurance. It matters who’s there to help when you  have a problem that’s not so easy. That’s why you need a local agent.

For answers to your Maine insurance questions, contact a Noyes Hall & Allen agent. Right here in South Portland. 207-799-5541.

Should You Have a Personal Umbrella Policy?

Posted on by Bob O'Brien

Many financial advisors recommend personal umbrella coverage to protect your net worth and future earnings. The maximum liability limit offered by most home and auto insurers is $500,000. Even those with modest incomes can exceed $500,000 in net worth, as they pay off debt, accumulate retirement savings, or receive an inheritance.

Maine’s Wrongful Death Statute allows lawsuits up to $500,000 in addition to specific medical or property damages (update: as of 2023, Maine’s Wrongful Death Statute permits up to $1 million in damages, with automatic increases for inflation – even more reason to have an umbrella!) .

If you don’t have enough liability insurance, you could be forced to pay out of your own assets and future earnings. Also, when your insurance runs out, so does your coverage for legal costs.

What Is an Umbrella Policy?

Maine Personal Umbrella Insurance provides excess liability protection above your home, auto, boat, RV and other primary insurance. Umbrella policies are purchased in increments of $1 million. They may be added to a personal package policy or purchased separately on a “stand-alone” policy.

How Much Does Personal Umbrella Insurance Cost?

Maine Personal Umbrella policies are quite inexpensive – often less than $200 per year for $1 million in protection. Insurance companies can offer these low prices because they require you to maintain a certain amount of “underlying” coverage, usually $300,000 or $500,000. Insurers know that claims larger than that are rare, so umbrella policies are priced accordingly.

Personal umbrella insurance protects your assets against major lawsuits.

Can Someone Garnish My Wages?

Absolutely. If you don’t have enough assets to pay for a legal judgement, but you expect to work in the future, the court can garnish a percentage of every paycheck you receive until the debt is paid.

Could I Lose My Home or My Retirement Savings?

Courts don’t  like to force  someone to sell their primary residence to pay for legal judgement, but it does happen.

How Much Personal Umbrella Insurance Should I Buy?

Umbrella policies come in increments of $1 million. Many insurance companies sell up to $3 million, which is sufficient for many Americans. Higher limits are available, however, for those who need extra protection.

For more information about personal umbrella insurance in Maine, contact Noyes Hall & Allen at 207-799-5541. We would be happy to help you decide if an umbrella policy is right for you.

Does Maine Auto Insurance Automatically Cover a New Vehicle?

Posted on by Bob O'Brien

Does Maine personal auto insurance automatically cover a new vehicle? Many clients wonder about this when they purchase a new car on the weekend or after work, when their agents’ office is closed. 

The answer varies, but most preferred auto insurance companies in Maine  automatically cover a new vehicle if you have an existing policy.

Most companies that sell insurance through a Maine Trusted Choice Independent Insurance Agent like Noyes Hall & Allen use policy forms written by Insurance Services Office (ISO). This infographic outlines the automatic coverage for new vehicles in an ISO Personal Auto Policy. Your policy may be different. Check with your agent if you’re not sure.

Does Auto Insurance Automatically Cover a New Vehicle in Maine?

Your Policy May NOT Automatically Cover a New Vehicle

This information is for personal auto policies only. Most commercial insurance policies do not automatically cover new vehicles. Be sure to check with your business insurance agent if you’re buying a new vehicle for your business or organization.

Many Maine insurers don’t use ISO forms, even for personal policies. These include Progressive, State Farm, Allstate and GEICO. If you’re insured by one of those companies, call your insurer to find out how they treat new autos.

For example, Progressive’s auto policy appears to match coverage to the old vehicle when you’re replacing a car. If you replaced an old vehicle that didn’t have collision coverage, the new vehicle won’t be covered for collision until you notify Progressive. GEICO’s auto policy appears to have the same restriction. State Farm’s policy doesn’t appear to distinguish between an additional vehicle and one that replaces a vehicle on the policy.

What Info Your Agent Needs

If you’re planning to pick up a new vehicle outside business hours, check with your insurance company or agent. For answers to these and other insurance questions, contact Noyes Hall & Allen in South Portland Maine.

If you’re already a Noyes Hall & Allen client, you can notify us about vehicle changes from our Client Center, or use the links below to text or email photos of your VIN and lender or lease information.

We’re independent and committed to you.

Link: Send email to NH+A

Link: Send text to NH+A

Does Maine Homeowners Insurance Cover Stuff Away from Home?

Posted on by admin

 

Clients often ask if their homeowners insurance covers their belongings when they’re away from home. Here are 3 recent email inquiries with common scenarios:

  • I have removed some furniture and other items that were at my condo and am storing them at a warehouse.  Is my stuff is covered under my condo insurance, or do I need to insure the stuff through the company that is storing the items?
  • I’ve rented a self-storage unit for some of items that I don’t have room for in the garage. Are these items covered while they’re in storage?
  • I’ll be renting a condo in Florida for the month of March. Are my belongings covered when I’m away from home?

This infographic spells out the coverage found in most Maine homeowners insurance policies. Your coverage may differ, so check with your Maine insurance agency.

Off Premises Homeowners Coverage

In general, your belongings are covered to 100% of your Personal Property (Coverage C) limit on your Maine condominium, renters or homeowners policy. It doesn’t matter where they’re located, anywhere in the world.

The only exception is if they’re at a residence of yours other than the one listed on your policy. Then, it’s only covered to 10% of your Personal Property limit, or $10,000, whichever is LESS. Presumably, the personal property at that residence would be covered by another homeowners, renters or condo policy.

Keep in mind that certain types of property, such as jewelry and silver, have limited coverage on most policies. Talk to your agent about insuring jewelry on a homeowners policy.

If you need insurance in Greater Portland Maine, contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541.We’re independent and committed to you.

How to Buy Home Insurance in Maine: 4 Easy Steps

Posted on by admin

If you’ve recently begun looking for a home in Maine, or have recently put one under contract, you’ll soon be looking for Maine homeowners insurance. If you will have a mortgage, your lender will pester you for the name of your insurance agent and the cost of your insurance.

Insuring your new home is a simple 4-step process:

How to Buy a Home in Maine

1. Put your home under contract

2. Get a home inspection

Your realtor can introduce your to a reputable home inspector. They almost always point out some deficiencies, possible trouble spots, or upcoming maintenance items. It’s up to you whether you negotiate who pays for these with the buyer, or include them into your early home improvement budget. Don’t ignore them, though. For example, if the inspector tells you that your roof shingles have less than 5 years remaining life, set aside the cost to replace it within that time.

3. Contact an Insurance Agent 

You’ll want to get a Maine homeowners or condo insurance quote for 100% of the rebuilding cost to satisfy your lender. The agent will use real estate and property tax info and ask a few questions about your home to help determine the rebuilding cost.

The agent will also ask how recently the home systems were updated (plumbing, heating, electrical and roof). Your home inspection will be handy in providing this information.

If you live in southern Maine, a Noyes Hall & Allen agent would be happy to help you with insurance quotes. We represent many different insurance companies, so we can shop the marketplace for you. Different insurers have different appetites, strengths and rates. We can also help you choose appropriate deductibles and insurance programs to fit your needs and budget.

Twitter graphic_ Bundle

Bundle Up
It often makes sense to bundle your insurance with one insurance company. Most Maine insurers offer discounts when you insure your home and auto together. The savings can be substantial – up to 25% in some cases.

4.  Show proof of insurance to your lender

Once you introduce your insurance agent to your closing attorney (usually a title company), you shouldn’t have to do any work. Your agent and the title company will make sure the lender is satisfied. You can focus on getting ready to move into your home!

A Note About Escrow Accounts

If you escrow your insurance, lenders require you to pay the first year’s premium up-front – either to your insurance agent, or at closing. The lender collects a couple of months’ insurance and tax at closing to “seed” your escrow account. You’ll then pay 1/12 of those amounts along with your monthly mortgage payment. The insurance and tax bills will go to your lender, not to you.

If you have questions about Maine home, auto or condo insurance, contact a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. We’re independent and committed to you.

Uber Comes to Portland Maine: Are Uber Drivers Insured?

Posted on by admin

 

Rideshare service Uber began operating in Portland Maine at noon on October 2. Uber and its top competitor Lyft are innovative, efficient, popular – and controversial. uber screenshotEverywhere Uber and Lyft pop up, local lawmakers scramble to address it. Taxi operators and other livery drivers rail against it. And insurance companies caution drivers who might think about joining the Uber fleet.

Are Uber Drivers Insured?

If they have a personal auto policy, their own insurance will not cover them while they’re driving someone for a fee. Period. Every PAP excludes coverage while a vehicle is being used as a “public livery or conveyance“, which basically means driving others for hire. An Uber driver in an accident shouldn’t count on their personal insurance helping out.

You can’t blame insurance companies for that. If you’re driving for Uber, you’re probably driving more miles and hours than you otherwise would. You might be in areas unfamiliar to you, under time constraints, and at hours with higher congestion or impaired operators on the road. All of those increase the likelihood you could have an accident.

The Good News
Uber’s web site says that the service provides a commercial insurance policy with a $1 million limit per incident, including uninsured/underinsured motorist coverage. That’s more than 90% of drivers in Maine have. It also provides $50,000 of “contingent comprehensive and collision insurance”, which should pay for repairs to an Uber driver’s vehicle as a result of an accident during an Uber trip.

Not So Good News
Uber’s insurance drops to to $50,000 per person for bodily injury and $25,000 for property damage “between trips” – the absolute minimum limits allowed in Maine. That’s inadequate for most people who want to protect their assets or future earnings from an expensive lawsuit.

Uber says that most auto insurance policies will provide coverage during the time that the driver is logged on available for hire  but between trips. Talk is cheap. Don’t count on an insurance company seeing it the same way. When presented with a claim, expect an insurance company to say you were engaged in livery, just not actively driving someone – and deny your claim.

What Kind of Insurance Should an Uber Driver Have?
The only type guaranteed to cover you is a business auto policy, rated as livery use. If you insure your car with Maine commercial vehicle insurance  and are upfront about your Uber driving, you should be covered.

 Is Uber Rideshare Service Safe to Use?
If you’re thinking of taking a ride from Uber, you can expect that the driver has insurance while you’re in the vehicle. That includes if you’re hit by someone with no insurance. If you have a personal auto policy, you also have Medical Payments coverage (usually $5,000 or less) for minor medical expenses.

If you have questions about Portland Maine auto insurance or Maine business insurance, contact Noyes Hall & Allen at 207-799-5541. We’re independent and committed to you.

Data Breach! Protect Your Maine Business With Cyber Liability Insurance

Posted on by Bob O'Brien

 

Every week we hear news of another household brand name suffering a data breach. Hannaford, Target, TJ Maxx, Shaw’s, Home Depot…the list goes on.

But local businesses are not immune from hacking. Many Maine small businesses – and their customers – were shocked recently to hear about a breach at two Portland, Maine locations of Otto Pizza, a local favorite.

Otto Pizza responded to the breach candidly, and with personal comments that struck at the heart of any local business owner:

Quote from Otto Pizza about theft of their customers' data

Cyber attacks are a constant threat to your Maine office, retail store or professional practice. You no longer have to be a “big fish” to be a target. Hackers, phishers and the like are always looking for low-hanging fruit in the form of networks with poor security. After beefing up your security, you should insure your Maine business against data breach in case it does happen.

How Do Data Breaches Happen?

Some common scenarios that can lead to data breach in your business or professional practice:

  • Unauthorized access – hackers gain access to your POS system or computer network.
  • Theft of Computers – Someone steals your laptop, backup data or server that holds customer or employee personal information.
  • Improper Disposal of client or patient records.
  • Human Error – your bookkeeper mixes up 1099 forms and mails them in the wrong envelopes, exposing personal information to others.

 

Sobering Data Breach Statistics

 

infographic: Statistics about business data breaches

 

 

 What Does Data Breach Cyber Liability Insurance Pay For?

What does Cyber Liability Insurance pay for?

Cost of Maine Cyber Liability Insurance

Data breach protection is a surprisingly affordable addition to most Maine small business insurance portfolios. Coverage for basic limits such as $10,000 first party and $25,000 third party are available for premiums as low as $150 per year.

What to Do in Case of a Data Breach at Your Business

  1. Notify the police immediately
  2. Report the breach to your business insurance agent or company
  3. Take all steps to protect any confidential data remaining in your control.
  4. Preserve all evidence of the breach itself.

For answers to your Maine business insurance questions, including data breach and cyber liability insurance, contact a Noyes Hall & Allen agent in South Portland at 207-799-5541. We represent many insurance companies so we can help you find the best insurance fit for your business and budget. We’re independent and committed to you.

FMI:

Payment Card Security Standards

CyberRisk 2014 White Paper by Insurance Information Institute

Does Your Home Insurance Cover Short Term Rental?

Posted on by Bob O'Brien

From Portland to Cape Elizabeth, Pine Point to Sebago Lake, peer-to-peer rental services are very popular in Maine. Recent articles in the Portland Phoenix and Portland Press Herald suggest that the practice is increasing. Does renting your Portland Maine area home, apartment or condo via a short term rental service like AirBNB, HomeAway or VRBO affect your insurance? You bet!

rentme

You’ll Have Almost No Coverage for Your Stuff – Ever!

If you regularly rent your home or part of it, most Maine homeowners insurance policies limit coverage for your personal property (stuff) to $2,500 per unit. If your place burns down, or is damaged by a storm, you’ll have very little insurance coverage to replace  your belongings, furnishings, appliances, clothing, sporting goods or tools.

Even worse news: your home doesn’t have to be rented at the time. It only has to be “regularly rented or held for rental”. Does listing your home on a website with a calendar of availability make it “regularly held for rental”? The insurance company might say so.

You May Have No Liability Protection Either

Do you rent your entire home more than “occasionally”? If so, you have no liability coverage on your homeowners policy. What’s occasionally, you ask? The policy doesn’t define that. Nervous yet?

Do you rent part of your home or condo to someone who brings more than 2 others? Homeowners insurance policies exclude liability coverage completely. If your tenant or their guest gets hurt, who do you think they’ll expect to pay their medical bills, lost wages and pain & suffering? Even if you aren’t at fault, you might have to hire a lawyer to defend you.

Does the Peer-to-Peer Network Protect You?

We haven’t seen any insurance agreement that covers you where your homeowners, renters or condo policy does not. We have seen one that completely replaces a homeowners policy with a commercial insurance policy, at a higher cost. If you rely on protection from the peer-to-peer site, we recommend that you read their insurance contract very, very carefully.

Can Your Insurance Company Cancel Your Homeowners Policy if You Rent Your Property?

Many insurance companies believe that their ordinary homeowner’s insurance rates are insufficient to pay losses resulting from renting your home. They may ask you to stop renting or to make changes in your home. If you fail to comply, they may cancel your policy. That may tempt you to not tell your insurer about your rental income, and hope for the best. That’s taking a big risk.

We recommend that you talk to your Portland area insurance agent before you rent your home. They can discuss options for properly insuring you against catastrophic loss. It may cost a bit more, but at least you’ll know you have coverage.

For more information about Portland Maine homeowners, condo or renters insurance, contact Noyes Hall & Allen at 207-799-5541.